Director, Solution Management (27489)

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a Director, Solution Management, to lead the solution development and integration of server/workstation system products for enterprise, cloud and data center infrastructure. In this key solution product management role, you will collaborate with product managers, solution architects, marketing teams, and the sales department to promote products and solutions, and directly interact with partners and customers to drive sales.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned)

• Define product and solution strategies to penetrate the target markets.
• Act as a trusted technical advisor to the strategic customers, lead the strategic conversations and engagements to prove and deliver solutions.
• Manage relationship with ecosystem partners, lead internal and external teams to design and engineer the solutions which best meet customers' needs and accelerate revenue growth.
• Hold accountable for resolving customer issues ensuring operational excellence in the whole business engagement process.
• Watch industry trend, collect market feedback, and bring back customer requirements to backend Product teams and contribute to company's product and solution strategy.
• Achieve assigned business goals. Build up successful stories and replicate to other regions.

Qualifications:

• Bachelor’s degree in engineering; Master degree is a plus.
• 15 years of work experience in server, storage, or network system engineering and datacenter technologies with at least 10 years of experience in team leading.
• 10 years of customer experience in Cloud, Telecom, or enterprise domains.
• Excellent analytics and problem-solving skills, ability to lead the team to resolve complex issues with high level of ambiguity
• Solid interpersonal skills in verbal, written, and presentation with outstanding organization skills to lead cross-functional teams to business success.

Salary Range

$190,000 - $238,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.