Maintenance Supervisor - Tower Hotel, Swiss American

Job Description

Job Description

Job Summary :  The Maintenance Supervisor supervises maintenance staff to provide residents with a well-maintained environment by performing maintenance repairs and custodial care in areas including but not limited to plumbing, carpentry and mechanical systems. This position involves extensive interaction with on-site staff and residents, as well as vendors and contractors. Provide direction, support, and training to maintenance and custodial staff, including assisting on the completion of work orders.

Status: Full-time, Exempt, Regular
Location: Chinatown neighborhood, San Francisco
Hours: Monday through Friday regular business hours
Building Portfolio:  Tower Hotel, Swiss American,1150 Grant Ave, 665 Clay, 937 Clay
Broadway Family Apartments, Clayton Hotel 657 Clay St, Bayside elderly housing, I hotel 
Salary: $78,994 - $83,152; Comprehensive benefits
Schedule:  Weekly Schedule. Onsite

The Organization:  A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do

• Oversee the maintenance and repair efforts for an assigned portfolio, including all physical aspects of the property
• Ensure that all work meets CCDC safety and operating standards and any applicable laws and regulations 
• Manage and supervise all maintenance and janitorial personnel including scheduling, assignment, direction, performance review, hiring and discipline consistent with company policy 
• Order equipment and supplies, and arrange for outside vendors as necessary
• Meet with Property Manager to coordinate work schedules and assignments
• Establish work order tracking system and review all work orders for completeness and accuracy
• Assign and review all building repairs by responding to problems such as, but not limited to: boiler malfunctions, water leaks, sprinkler set-offs, clogged drains or pipes, broken light fixtures, etc
• Determine the scope of all maintenance projects and evaluate the need for outside vendors
• Secure bids for rehab and maintenance work in compliance with regulatory procedures
• Respond to exigent regulatory health and safety inspection violations
• Responsible for planning, preparing and executing your buildings’ Preventative Maintenance Plan 
• Set-up key and lock systems
• Assist Property Manager with daily/weekly inspection of the common areas for safety hazards or code violations
• Responsible for keeping accurate inventory of all tools and equipment
• Record all serial numbers of resident appliances according to appropriate regulatory procedures
• Assist Property Managers in compiling the Maintenance budgets for the buildings
• Keep maintenance work area in orderly condition 
• Turn around resident units in compliance with Property Management Procedures
• Responsible for addressing emergency repairs and reporting incidents to supervisor
• Host safety meeting with Maintenance staff and submit meeting minutes

Supervisory Duties

• Train, supervise, and oversee the work of staff supervised in job responsibilities and duties, organizational policies and procedures, and safe work practices. 
• Assess and assign work orders to appropriate staff, including offering training or assistance to complete the task if necessary
• Write and conduct performance reviews for maintenance and custodial staff
• Develop work goals for staff supervised
• Responsible for the recruitment, interview, and selection for directly supervised position vacancies
• Ensure staff knows and follows safe work practices and policies
• Order maintenance supplies

What You Bring

• Ability to troubleshoot and prioritize work
• Capacity to work independently and exercise own judgment
• Knowledge of OSHA and CAL/OSHA and other safety and health code violations
• Knowledge of all applicable building codes and ability to recognize building code violations
• Working knowledge of Microsoft Windows, word, Excel, Outlook
• Good problem-solving skills
• Flexibility to adjust to changing situations and work conditions
• Ability to work with people of diverse economic, social and ethnic backgrounds
• Good verbal and written communication skills

Education and Experience (Minimum Qualifications)

• Five (5) years of prior building maintenance and/or construction experience
• Three (3) years advanced experience in plumbing, carpentry, painting, electrical and mechanical systems
• Two (2) years of supervisory experience
• Prior experience with affordable residential housing or nonprofit organizations

Preferred Qualifications

• Familiarity with diverse neighborhoods
• Ability to read blue prints and other construction drawings
• Ability to use maintenance function of property management software
• Maintenance and construction training classes, licenses, and certificates
• Three (3) years of supervisory experience

Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.

SAN FRANCISCO FAIR CHANCE ORDINANCE

All final candidates will undergo a background check. For certain positions this will include a fingerprint check. Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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