Assistant Manager - City Brew

Assistant Manager

Location: City Brew Coffee, 15 Heritage Way, Kalispell, MT

Employment Type: Full-time

Reports to: Store Manager

Who We Are

At City Brew Coffee, we believe in serving without compromise. Our mission is to create a welcoming space where our Brew Crew thrives, our guests feel valued, and our communities stay connected. We live by our core values:

• We are honest
• We strive for daily improvement
• We choose positivity
• We serve without compromise

Our Assistant Managers Live and Lead By

1. Train We invest in our people through hands-on coaching and support
2. Develop We grow future leaders and continuously improve
3. Community Involvement We build meaningful connections beyond our stores

About the Role

As an Assistant Manager, you'll support the Store Manager in leading day-to-day operations while creating an environment where both your team and guests feel energized and supported. You'll play a key role in developing the Brew Crew, driving operational success, and delivering an exceptional customer experienceespecially during those busy rushes where leadership matters most.

What You'll Do

• Lead, coach, and support Shift Leaders and Baristas
• Deliver and model outstanding guest service
• Assist with hiring, onboarding, training, and scheduling
• Help manage labor, inventory, and daily operations
• Maintain store cleanliness, organization, and standards
• Review reports and identify opportunities to improve performance
• Support marketing initiatives and in-store promotions
• Ensure compliance with company policies and procedures
• Step in confidently during high-volume shifts and lead by example
• Contribute ideas to improve team performance and store operations
• Leadership experience (coffee or food service preferred, but not required)
• Strong communication and people skills
• Ability to multitask in a fast-paced environment
• A positive attitude and willingness to lead by example
• Flexibility to work mornings, evenings, weekends, and holidays
• Passion for coffee, teamwork, and community

Why Join City Brew?

• A welcoming team and culture built on honesty, positivity, and improvement
• Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do
• You'll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection
• Free/discounted drinks and the chance to share your love for coffee with others

Apply today to join the Brew Crew and help us live out The Three Things every day!

City Brew Coffee is an Equal Opportunity Employer