Warehouse Manager

Warehouse Manager

Location: Phoenix, AZ 85043

When you join the Dircks team, you become part of the fastest growing Moving & Logistics companies. We know that happy employees make better employees, which is why Dircks provides the opportunity to earn excellent wages and benefits that include 401(k) plans, medical insurance, and great onsite perks.

Dircks Moving & Logistics is seeking an Warehouse Manager who will be involved in interactions with our customers, Operations, and Customer Support while ensuring we deliver the highest quality service to our customers.

Summary

Directs and coordinates activities of workers engaged in moving, inventorying, vaulting, and storing goods by performing the following duties personally or through subordinate supervisors.

Essential Duties And Responsibilities

• Inspects warehouse facilities, equipment, and recommends changes in allocation of space and procedures to supervisor.
• Examines items to be moved, to ascertain approximate weights, and type of equipment and materials required.
• Manages equipment, materials, and warehousing inventory.
• Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Inspects physical condition of warehouse and equipment.
• Prepares work order for repairs and requisitions for repair/replacement of equipment.
• Confers with department heads to ensure coordination of warehouse activities.
• Directs assigned crews to specific tasks and manages manpower to ensure efficiency.
• Directs salvage of damaged or used materials.
• Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Traces history of items to determine reasons for damages or discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures inventory transactions are being completed correctly by warehouse team.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Prepares composite reports from individual reports of subordinates.
• Maintains inventory control systems utilizing company software.
• Trains and supports local crews in the warehouse.
• Manages drivers and ensures customer deliveries are handled in a timely manner.
• Solicits new and existing customers for freight opportunities.
• Communicates effectively with customers, drivers, dispatchers, and other departments to ensure a smooth and efficient operation.
• Participates in monthly and weekly team meetings. Hosts meeting with warehouse support staff.

Competency

• Problem Solving - Identifies and resolves problems in a timely manner.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Interpersonal - Maintains confidentiality.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Initiative - Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Supervisory Responsibilities

Directs and supervises 2-20 warehouse personnel and driver. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, approving time clock hours for warehouse personnel and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Associates degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Basic knowledge of collection law.

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

I have read and understand the above job description and understand that additional duties and responsibilities may be assigned.