Bowling and Games Host

Job Description

Job Description

Benefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose:
The role purpose of a bowling and games host/hostess at Uptown Alley is to ensure that guests have an enjoyable and memorable experience while participating in various activities such as bowling, arcade games, laser tag, and other attractions offered at the facility. 

Key Responsibilities:

• Strategic and Financial Responsibilities
  • Sales and Promotion
• Operational Responsibilities
  • Attraction Management
  • Lane Assignment and Game Management
  • Cleaning and Maintenance
• Customer Service Responsibilities
  • Guest Interaction
  • Customer Service
  • Teamwork and Collaboration

Education & Qualifications:

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
• High School Diploma or Equivalent
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment 

Experience:

• Desirable - Previous experience in a high volume restaurant

Skills & Competencies:

• Customer Service Skills
• Communication Skills
  Organizational Skills
• Desirable - Problem-Solving Skills
• Technological Proficiency
  • Guest Management Systems
  • Desirable - POS Systems

Personal Qualities:

• Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. 

Languages:

• English
• Desirable - Spanish

Department: Operations/Culinary
Location: On-Site
Travel Required: No
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/AGM
Collaborates With: Management team, Administrative support
Supports & Engages With: FOH, BOH