Director of Operations

Director of Operations

Operations Manager – Full-Time – Hybrid – $130k–$150k Includes a comprehensive benefits package: 401k with 5% match, health coverage, and 20 days PTO to start. Additional perks available. This company is deeply rooted in its local community and has ambitious growth plans. They're seeking a strategic leader to guide their service delivery, internal operations, and team coordination efforts.

Why Join Us?

• Be part of a growing company with a clear vision
• Culture built around collaboration and clarity
• Flexible PTO and a supportive team environment
• Opportunity to influence high-impact initiatives
• A dynamic mix of strategic, technical, and operational work

What You'll Do as the Operations Manager:

• Oversee day-to-day structure and consistency across service and support teams
• Partner with leadership to turn company goals into actionable plans
• Refine internal systems to improve communication, efficiency, and accountability
• Support team leads with project tracking, reporting, and cross-functional coordination
• Use performance data to identify areas for operational improvement
• Contribute to strategic planning and help align service delivery with business goals

What You'll Bring:

• 5+ years in technical company operations, technical business management, or a similar leadership role
• Experience in a technical services or tech consulting style environment highly preferred
• Strong organizational and problem-solving skills with a data-first mindset
• Excellent communication and team collaboration abilities
• Passion for creating clarity and helping others succeed
• Familiarity with tools like Office 365, VMware, Datto, Meraki, Ubiquiti, and SonicWALL
• Exposure to cloud platforms such as AWS or Azure is a plus
• Bachelor's degree in Business, Technology, or a related field