Manager, Quality Assurance, Prime Video Ads

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe?As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!The Prime Video Advertising team is at the forefront of revolutionizing the streaming advertising landscape. Our mission is to deliver ad tech solutions that power Prime Video's rapidly growing advertising business. We focus on a wide range of critical areas including ad ingestion, ad delivery, client-side ad experiences, machine learning-driven optimization, ad tracking, and audience measurement. We're responsible for advertising across video-on-demand and live streaming on Prime Video, delivering value to both advertisers and viewers worldwide.Key job responsibilitiesWe're hiring a Quality Assurance Manager to own the customer-facing quality bar for every advertising experience on Prime Video. You will lead the QA team that validates releases across our full device matrix: connected TVs, gaming consoles, mobile, web, and smart TVs. You will set the QA strategy and roadmap, hire and grow QA Engineers and SDETs, partner with engineering on shift-left automation using internal test frameworks and AI-assisted testing tools, and own live event readiness for marquee ad-supported launches.- Lead a globally distributed QA team- Set the QA vision and partner with engineering, product, and live operations on execution- Own the release-validation roadmap and deliver it for every Prime Video Advertising launch- Decide where to invest in automation versus manual scale, and which initiatives move forward- Surface quality and regression risks with mitigation plans before they hit customers- Brief senior leadership on risk and quality posture, in writing and verbally- Drive resolution on quality decisions across teams with competing views- Define and improve metrics across release quality, defect escape rate, automation coverage, production incident rate, MTTR, and live event readinessAbout the teamPrime Video Advertising sits between Prime Video's playback stack and Amazon's ads platform. Our QA org partners daily with engineering, product, and live ops to ship ad experiences that hold up across hundreds of device-app combinations and live events watched by tens of millions. As QA Manager, you will work directly with engineering managers across ad ingestion, delivery, and playback, with live operations on event readiness, and with senior leaders on quality strategy. We invest in test automation, AI-assisted testing, and a strong on-call culture.Basic qualifications- 3+ years of quality assurance teams management experience- Bachelor's degree- Experience managing manual testers- Experience managing automation testers- Experience testing web technologies and back-end services- Experience identifying and reviewing test plans, test cases and testing results with a strong QA backgroundPreferred qualification - Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals- Experience transforming QA programs from manual to automationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, WA, SEATTLE - 146,600.00 - 198,400.00 USD annually