Assistant Manager

Job Description

Job Description

Position Title: Assistant Manager

Reports to: General Manager

Classification: Salary

Department: Assistant Manager

The successful candidate will be someone who enjoys a fast-paced environment with ever-changing challenges. The building materials supply industry is one in which time is money. Leading a team that is efficient, accurate, and dedicated to being productive is key. Being able to build relationships with customers and coworkers is a trait the ideal candidate must possess. Success will come easily to someone who is willing to roll up their sleeves and jump in wherever/whenever needed.  

Purpose of Position: Accountable for the overall administrative and logistical functions of the store’s day-to-day operations, assisting the General Manager as needed.

Essential Functions: (must be able to perform these functions, with or without reasonable accommodation). 

• Maintain standards of business control; ensure proper procedures on all paperwork functions
• Manage all inventory control functions, assuring that appropriate loss prevention measures are being followed
• Study records and recommend remedial actions for reported non-usable, slow moving, and excess merchandise, trace history of questioned items to determine reasons for discrepancies and solutions
• Order inventory as directed by the General Manager
• Monitor special orders using company policy, verifying that customer has signed the confirmation, the acknowledgement from vendor has been critiqued, and the special order has been entered into the computer system
• Advise employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, and shipping merchandise; and related problems
• Determine work procedures, assist in preparing work schedules, and monitor work flow
• Investigate customer complaints involving damaged items, invoiced quantity disputes, price discrepancies, and delays in shipment; corrects problems
• Maintain an active role in cultivating positive customer relations
• Answer telephone inquiries pleasantly and promptly
• Assist in covering the Inside Sales counter by performing any responsibilities of a Sales Counter Associate
• Comply with specified company dress code
• Maintain a clean store environment
• Attend and participate in all company sponsored training programs as required
• Follow the company’s safety policies as outlined in the company safety program
• Assist supervisor or other employees as needed
• Assume responsibility for the store in the General Manger’s absence
• Perform any other task or duty assigned by the General Manager

Education

• High School Diploma or General Equivalency Degree (GED)

Experience

• One year of related experience and/or training; or equivalent combination of education and experience

Skills, Knowledge, and Abilities: (With or without reasonable accommodations)

• Administrative skills including assigning work, discipline, evaluating, planning, supervision, and training
• Basic math skills
• Strong analytical reasoning and judgment to quickly solve customer service issues
• Communicate with customers, other employees, and supervisors using verbal and written skills
• Above average reading and writing skills
• Valid driver’s license and clear driving record.
• License and ability to drive for company business as needed
• Basic computer skills

Physical Demands

• Strength (lift, carry, push, and pull), maximum lift – 100 lbs.; frequently lift/carry – up to 50 lbs.
• Ability to sit or stand for up to four hours at a time
• Ability to lift and move up to 50 lbs.
• Reach overhead to grasp objects
• Manual dexterity

Working Conditions

• Work inside in controlled temperature 
• Work outside in temperatures ranging from extreme heat to extreme cold
• Occasionally works near moving parts and in outside weather conditions
• Work with small store equipment 

Swift Supply is a drug-free workplace. Applicants must pass a pre-employment drug screen and background check.

Swift Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other legally protected status under federal, state, or local law.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are only intended to describe the general nature of the job.

The physical demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.