Associate DIrector of Student Financial Services

South Carolina State University is hiring for an Associate Director of Student Financial Services. By joining our team and experiencing the joy of making a meaningful impact on students' educational journeys. The selected candidate will work within our Controller Operations team and help ensure students have access to the financial resources they need to succeed academically. Associate Director provides professional level leadership in the day-to-day operations of the Office of Student Financial Services. Oversees South Carolina State University’s cash receipt and financial aid receipt transactions, which process is processed annually. Position manages, and ensures proper staffing, student and non-student billing, deposits, collections, and receipts for all students & non-students, using Ellucian Banner Student and Finance systems. Acts for the Director of Student Financial Services in his/her absence.

What You'll Do

• Oversee daily operations of student financial services, including billing, collections, and payment processing
• Collaborate with academic departments to resolve student account issues and payment plans
• Supervise and mentor staff members while fostering a supportive work environment
• Develop and implement policies that improve service delivery and student satisfaction
• Analyze financial data and prepare reports for university leadership
• Serve as a resource for students and families navigating financial aid and payment options

What We're Looking For

• Bachelor's degree in accounting, finance, business administration, or related field
• Minimum 5 years of experience in financial services, preferably in higher education
• Strong leadership and team management capabilities
• Excellent communication skills with ability to explain complex financial information clearly
• Proficiency with student information systems and financial software
• Commitment to serving diverse student populations with empathy and understanding

Why Choose SCSU

South Carolina State University is a historically black public university committed to academic excellence and student success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Our campus community values collaboration, innovation, and inclusive practices that support all team members.

As part of our Controller Operations team, you'll work alongside dedicated professionals who share your commitment to helping students achieve their educational goals. We encourage applications from candidates of all backgrounds who bring diverse perspectives and experiences to our workplace.

SC State is an Equal Opportunity Employer