Security Officer

At the Whitney, we believe that security is not only about protecting physical assets but also about ensuring the safety and dignity of our visitors, staff, and other audiences. Guards are responsible for following our code of ethics, bringing violations to the attention of Security leadership, and demonstrating integrity and professionalism as part of their jobs. Reporting to the Director of Security, Security Officers are part of the public-facing team and are principally responsible for the safety and security of our visitors and staff, and for preventing serious art incidents. Security Officers provide security service in the lobby, galleries, staff entrance, central areas, and at our art storage facility. They assist with visitor management and create a positive environment for the public and museum members. Shifts include Weekends, Overnights, Evenings, and Mornings. Requirements: 8- and 16-hour New York State Certification; promptness; strong customer service skills; ability to stand for long periods, and a neat appearance; fire security officer experience is required. Responsibilities Enforce the Museum rules of conduct for visitors Patrol designated areas in the galleries or lobby Ensure that the public, Museum Staff, and outside contractors adhere to fundamental rules of security to prevent theft, fire, damage, and personal injury Prevent disorder and overcrowding Monitor and report safety conditions Monitor CCTV cameras as required Operate elevators Check packages of persons and/or staff leaving the Museum Perform any other duties directed by the Director of Security or designee Qualifications Must possess a current NYS Security Officer License High School Diploma or equivalent required and a minimum of two years’ experience in the security field Ability and willingness to participate in events outside the workday schedule Must be available to work evenings and weekends Organizational skills preferred Excellent communication skills preferred Bi‑lingual a plus Must be able to stand for sustained periods of time Respond to first aid and emergency situations Manoeuvre safely up and down flights of stairs multiple times a shift Must be able to bend, jump, run and lift about 25 pounds Confidentiality As required in relation to any sensitive information concerning safety or security Compensation & Benefits Hourly rate of $22.64 Any employee who holds the F‑89 FLS Director Certificate of Fitness shall receive an hourly base rate increase of $3.00 when working in that capacity for a minimum of four (4) hours Medical, Dental, Vision, 403(B) elections Generous PTO benefits Commuter benefits – parking and mass transit Admission to world‑renowned museums across the city and nationally Pet insurance and discounted Citibike membership EEO Statement The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. #J-18808-Ljbffr