Leasing Specialist

7 DeKalb Avenue, Brooklyn, New York 11201 Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. Role The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within an affordable housing community while ensuring compliance with LIHTC regulations and Fair Housing guidelines. This role manages the full leasing cycle, including qualifying applicants, processing certifications and recertifications, and supporting resident retention, while delivering excellent customer service in a fast‑paced environment. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Desired Attributes An Aptitude for Connecting: Must possess a strong sense for creating a sense of community, and drive to go the extra mile to create a positive experience for all residents and staff. Successful relationships with community, vendor partners, regulatory and social services partnerships foster success and effectiveness. An Authentic Attitude: Consistently demonstrate an open and professional attitude when assessing and resolving resident and staff concerns, and seek resources throughout the organization via support services and senior leadership. An Approach that is positive and Professional: Demonstrate active listening and understanding that your participation and support are integral to Avanath’s success, ensuring each resident and staff member feels seen, heard, and valued. Qualifications Required: LIHTC experience with a strong understanding of affordable housing compliance, income certifications, recertifications, and regulatory requirements. Proven leasing experience in a multifamily or affordable housing environment, including leasing, marketing, and closing skills. Minimum of 2+ years of experience in affordable housing, property management, leasing, or customer relations. Strong knowledge of low‑income housing programs, including Section 8 and other subsidized programs, highly preferred. Demonstrated ability to provide exceptional customer service while maintaining compliance with Fair Housing regulations. Ability to thrive in a fast‑paced environment while managing multiple priorities and deadlines. Flexible schedule that may include evenings and weekends. Solid computer skills, including Microsoft Word, Excel, internet, and email. Working knowledge of Yardi Voyager Property Management software preferred. Key Accountabilities Greet and qualify all prospects. Record all telephone and in‑person visits on guest cards. Inspect models and available "market‑ready" units and communicate related service needs to the Community Manager. Demonstrate community and apartment/model knowledge to prospects and close the sale. Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements. Update availability report and process applications for approvals. Ensure the apartment is ready for the resident to move in on the agreed date. Follow up on prospects that did not close and attempt to close the sale again; if unable, refer to sister communities. Secure new resident signatures on appropriate paperwork prior to move‑in and orient new residents. Assist in monitoring renewals and follow up on renewal notices. Type leases and complete appropriate paperwork within the Yardi System accurately and timely. Maintain current resident files and distribute all community‑issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist the management team with other tasks as required. Implement community policies consistently. Receive and address resident requests, concerns, and feedback. Complete maintenance service requests and inform maintenance team. Answer resident questions about community, repairs, rent, rules, etc., and follow up timely. Ensure maintenance repairs are handled satisfactorily and communicate completion to residents daily. Maintain open communication with Community Manager and Maintenance Supervisor. Contribute to the cleanliness and curb appeal of the community continuously. Assist in planning resident events and serve as host when directed. Adhere to company policies, Fair Housing, Americans with Disabilities Act, and all other relevant laws. Under direction of Compliance department and the Community Manager, maintain compliance files where applicable. Physical Demands & Working Conditions Essential staff expected to report to work and adhere to all safety and business protocols. Frequent sitting and walking. Repetitive use of computer, keyboard, mouse, and phone. Reading, comprehending, writing, performing calculations, and verbal communication. May work on an elevated site or uneven ground. Occasional squatting, bending, twisting, pushing, and pulling. How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture built on purpose and core values—commitment to integrity, a spirit of caring, and a focus on continuous improvement. Comprehensive benefits—health, dental, vision, 401(k), personal time off, paid holidays, and more. Growth based on achievement and emphasis on promotion from within versus external candidates. Development opportunities—from online training platforms to training classes to one‑on‑one coaching. Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our organization does not discriminate on the basis of any protected group status under applicable law. Compensation Range: $29 - $31 USD per month. #J-18808-Ljbffr Avanath-Capital,-LLC