Sales Associate - Soma

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, we rely on sophisticated technology and resources to support a diverse range of retail careers. We offer opportunities for talented professionals to join nearly 16,000 associates committed to excellence. POSITION OBJECTIVE The Sales Associate supports management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability while aligning with our values and guiding principles. Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management. Participates in visual directives including monthly store sets and zone maintenance. Customer Experience Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, delivering a cohesive omni‑channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add‑on goals including gift card sales. Signs up clients for the reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through utilization of a customer book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed. Assists with boutique cleanliness and organization. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. QUALIFICATIONS Retail or sales experience preferred. Must be 16 years of age or older. Excellent communication skills. Excellent customer service skills. Able to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Able to communicate with customers, associates, and management. Regular attendance essential; ability to work a flexible schedule, including nights, weekends, and holidays. PHYSICAL REQUIREMENTS Constant walking/standing – 67‑100% of an 8‑hour shift. Occasional lifting up to 50 lbs. – 1‑33% of an 8‑hour shift. Frequent climbing – 34‑66% of an 8‑hour shift. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr