Loan Service Representative

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans. A successful Loan Service Representative will be able to do: Reviews all consumer loan files for compliance to help ensure quality. Clearly document and follow up on any corrections to loan documents that need to be completed. Ensure that lien perfections are completed in a timely manner. Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation. Conduct loan file maintenance for all loan products. Complete paid in full report including releasing liens. Provide assistance to branch personnel and/or members resolving any account related issues. Performs other related duties and special projects as required or assigned. Qualifications and Education Requirements 6 months to 1 year loan processing/closing experience is desired. Previous clerical or customer service experience essential. Excellent verbal and written communication skills. Current knowledge of consumer loan regulations and policies relating to processing is essential. Detail oriented with good organizational skills essential and ability to work independently. At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be a Equal Opportunity/Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action. #J-18808-Ljbffr