Genesis Patient Navigator

Genesis Patient Navigator

The Genesis Patient Navigator will work as part of a specialized team within the Genesis setting of Sun River Health. Services include but are not limited to: assessing patients' needs and barriers to care; coordinating care with interdisciplinary team; and providing education and support. The Patient Navigator utilizes motivational interviewing and a harm reduction approach to provide trauma informed care based supportive interventions. Performs other duties as assigned.

Job Type: Full-Time

Salary: $22.00- $24.00

**** $1500 Sign On Bonus- Terms and Conditions Apply****

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is seeking a full-time Genesis Patient Navigator to support our Poughkeepsie partnership site.

Essential Duties and Responsibilities:

• Assist patients with referrals for specialty care and community resources to address social determinants of health.
• Possesses and uses sound and ethical judgment, and has the ability to maintain effective relationships with individuals and organizations.
• Assist in coordinating patient psycho-education groups.
• Facilitates patient appointments within different departments of SRH and outside agencies. Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
• Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
• Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
• Answer patient questions to clarify provider instructions, procedures and referral needs.
• Review open referrals for upcoming medical appointments and provide to clinical team
• Conduct referral follow up and document outcomes in the EMR consistent with program policies and procedures and standards.
• Educate patients on the importance of medication and medical adherence, U = U, harm reduction, and safer sex practices.
• Participate in trainings to increase knowledge of HIV/AIDS and related topics, inclusive of the completion of Peer Certification Program.
• Demonstrates cultural competency in working with diverse populations using an anti-racist framework and equity lens.
• Conducts outreach to (re)engage HIV+ patients in care.
• Maintains progress notes and case records as required in EMR and relevant grant-funded data programs
• Accompanies patient to appointments and/or lab services as needed.
• Participates in case conference and QI activities as well as other agency or community-based meetings or trainings as assigned.
• Works with members of the multidisciplinary care team to help improve patient health outcomes.
• Participates in quality improvement trainings and activities to improve patient care.

Requirements:

• High School Diploma/GED Required
• 2-4 years of related work experience

About Sun River Health

Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health.

Our Culture

At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve.

Benefits

At Sun River Health, we are committed to building a personal relationship with our team and supporting you in every way we can. We offer competitive compensation and a comprehensive benefits package for you and your family, including:

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program: Quality & Productivity.
• Provider Professional License, Certification and DEA Fees Reimbursement.

Why Join Sun River Health?

• Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
• Professional Growth: We provide opportunities for career advancement and professional development.
• Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
• Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.

Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all.