Financial Controller

Role Description

Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

The Finance team at Empathy ensures smooth financial operations while maintaining compliance with company policies and regulatory requirements. The team plays a crucial role in handling payroll, benefits, and all People Ops related financial processes.

In this role you will:

• Assist with monthly, quarterly, and year-end close processes, including journal entries, account reconciliations, and supporting schedules.
• Maintain the general ledger and ensure accuracy of financial data across departments.
• Support the preparation of internal financial reports, forecasting processes, and variance analyses.
• Lead US payroll processing, ensuring timely and accurate payroll runs, in coordination with our PEO and internal stakeholders.
• Work closely with our PEO on all finance-related matters, including benefits reporting, payroll adjustments, and compliance.
• Manage state and local tax filings and registrations where self-service is required.
• Act as a finance partner to our Employer of Record (EOR) and other external providers supporting our global workforce.
• Support the design, administration, and analysis of incentive compensation plans across multiple functions, including Sales, Customer Success, and other GTM teams.
• Partner closely with RevOps and business stakeholders on Salesforce-related processes, data quality, reporting, and operational workflows.
• Collaborate with Marketing to analyze performance metrics, campaign effectiveness, ROI, and key business KPIs.
• Collaborate cross-functionally with Finance, Operations, People, Revenue, RevOps, and Marketing teams to support data-driven decision making and operational excellence.

Qualifications

• CPA or CPA-track candidate
• Experience in a startup, high-growth, or SaaS environment
• Familiarity with expense platforms or close software
• Experience with international payroll or working with global EOR/PEO partners
• Comfort with multi-state tax environments and evolving compliance needs

Requirements

The salary for this position ranges between $140,000-$170,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.

Benefits

• Comprehensive healthcare
• Comprehensive paid time off
• Flexible parental leave
• Premium access to the Empathy platform for bereavement care
• Company-sponsored 401(k) plan with up to a 4% employer match
• Competitive stock options
• Annual retreats
• Team lunches for our NYC office
• Remote employee stipend