Medical Assistant or LPN

divh2Medical Assistant Or LPN/h2pPleasant Hill, MO 64080/ph3Overview/h3pPosition Type Full Time Job Shift Day/ph3Description/h3pDepartment Name: Practice Management/ppTitle: Clinic LPN Or CMA/ppEEOC Classification: Technician/Non-Exempt/ppDate: January 2026/ppPart One: Dimension And Description/ppPrimary Purpose: To provide patient care, following provider orders, a smooth flow of patients, and insurance specifications in accordance with state and federal regulations, JCAHO standards of care and promote the Cass Regional mission statement. Highest level of customer service is expected in every aspect of the position by using the principals of AIDET./ppFormal Policy-Setting Responsibilities: Formally responsible for providing input into policies associated with the jobs purpose and essential responsibilities./ppRoutine Decision Making: Determine physician needs and act accordingly. Decide appropriate scheduling, verify complete patient information, and verify insurance coverage./ppFormal Supervisory Responsibility: No formal supervisory responsibility./ppRequired Knowledge: Knowledge of nursing skills; venipuncture; patient triage; pharmaceuticals; operation of equipment; insurance company requirements. Knowledge of insurance contracts, CPT, and ICD-10 coding./ppRequired Skills And Ability: Good communication skills; ability to multi-task; ability to act independently./ppUnusual Working Conditions: Risk of blood, body fluid contamination./ppAge Specific Competencies: Provides care for birth to pediatric (birth-2 yrs.), pediatric/child patients between (2 yrs-12 yrs); adolescent patients between 12 to 18 years of age; adult patients between 18 to 64 years; and geriatric patients 65 years and older./ph3Essential Responsibilities And Tasks/h3pAll essential responsibilities and tasks are performed while meeting or exceeding Cass Regionals Patient Satisfaction goals as measured by Press Ganey./polliRooms patients. (25% of time) olliPrepares rooms prior for each patient visit./liliReviews, updates, and documents presenting complaint, patient history, nurse intake form, and medication list./liliDocuments a complete set of vital signs to include: weight, height, blood pressure, pulse, respirations, temperature, and pain level at each visit./liliMaintains immunization record to verify immunizations are current according to state recommendations./liliLead risk assessments are completed and lead screenings are performed according to guidelines./li/ol/liliAssists provider with all procedures. (10% of time for FP) (25% of time for Specialty) olliSets up appropriate equipment and/or instruments for procedures as directed by provider./liliExplains procedure to each patient prior to the procedure./liliObtains consent and ABN, if required, prior to the procedure./liliAsks the two patient identifiers (name and date of birth) prior to the procedure./liliProvides follow-up care instructions as ordered by the provider./liliInjections are administered correctly per guidelines and documents in the medical record: medication, lot number, expiration date, quantity, site, route, NDC#, and pends the appropriate charge./liliFor immunizations, always reviews and completes the dual safety check off./li/ol/liliCarries out orders, handles telephone calls, faxes, and tasks. (25% of time) olliAll provider orders are carried out and documented./liliAll telephone calls are handled professionally and within 4 (four) hours./liliAll tasks, telephone calls, faxes, and messages are carried out per providers instructions and documented in the medical record, daily./liliFor medication refills, complete documentation includes: name of patient, pharmacy, phone number, medication, directions, date last seen, and date of last refill./li/ol/liliProvides lab services and ancillaries (15% of time FP) (NA for Specialty) olliDemonstrates ability to perform all lab and ancillary procedures to include, but not limited to: EKG, Spirometer, and Nebulizer./liliRuns controls and maintains log each day./liliObtains ABN per LMRP./liliAsks the two patient identifiers (name and date of birth) prior to the procedure./liliUses correct phlebotomy procedures each time. Ex.: gloves, correct tubes, etc./liliProcesses laboratory specimens to correct lab each time./liliLab results that are received on paper are logged as received (lab manifest) and scanned to the provider each day./liliAll patients are notified of lab results according to the providers instructions./liliCharges are pended appropriately and with correct provider./liliMaintains all supplies necessary to perform ancillary procedures./liliReports all problems with ancillary equipment to manager immediately./liliProduces radiographs that demonstrate proper positioning of patient and equipment, computing and selecting exposure factors to meet approval of the Radiologist./liliPractices the use of lead shielding when possible./liliFollows policies and procedures concerning radiation safety as dictated by regulating bodies and hospital policies./liliPrepares for and performs radiographic procedures, taking into consideration the age of patients. Properly documents radiographic procedures./li/ol/liliCompletes referrals and pre-certifications. (20% of time) olliCompletes referrals and pre-certs in a timely manner as to maintain the patients continuum of care./liliRuns the Open Orders Report, by provider, in Meditech to track referrals./liliFollow up on open orders weekly./liliCompletes open orders./liliInsurance referrals, physician orders and copies of medical records are sent to the referring specialty/hospital as needed./li/ol/liliMaintains clinic operations. (5% of time) olliDaily, completes maintenance log for ER equipment to include crash cart, O2, and respirator bags./liliTwice daily, monitors refrigerator temperatures, through Smart Sense and completes logs./liliDaily, cleans exam and procedure rooms./liliWeekly, checks eyewash station and completes log./liliMonthly, checks fire extinguishers and completes log./liliMonthly, cleans centrifuge and completes log./liliMonthly, performs medication inspection and completes log./liliOrders supplies and maintains appropriate inventory levels for the back office./liliSchedules patients according to clinic protocols and utilizes the patient access theory in triaging/scheduling patients--that is see the patient when the patient wants to be seen./liliParticipates in process improvement activities, as needed./liliRegisters and schedules patients accurately collecting complete patient information to include: name, address, phone number, advance directives, and insurance information./liliVerifies insurance coverage and collects Medicare lifetime consent and ABN/liliAssists with training of new hires./li/ol/li/olh3Qualifications/h3pEducation and Certification/Registration Required For The Position: Current LPN license or CMA in the State of Missouri; BLS required./p/div

Cass Regional Medical Center