Patient Safety Risk Officer

Patient Safety Risk Officer

With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

What we offer:

• Competitive compensation and benefits packages including medical, dental, and vision coverage
• Retirement savings account with employer match starting on day one
• Generous paid time off programs
• Employee recognition incentive program
• Tuition/professional development reimbursement
• Relocation assistance (geographic requirements apply)
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing

The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at

About the job:

The Patient Safety Risk Officer provides leadership for the design, implementation, and coordination of the organization's proactive Patient Safety/Risk Management program across the facilities and service areas across System, and facilitates process improvement endeavors to support the elimination of errors and other factors that contribute to adverse patient outcomes, as expected from a high reliability organization.

What you will do:

• Provides for 24/7 Patient Safety/Risk Management coverage and response for assigned areas of responsibility; Proactively performs surveillance and evaluates patient safety risks in a uniform and consistent manner for assigned facilities, service areas and affiliated joint ventures.
• Oversight of incident reporting and response process, including evaluation of all incidents, investigation, identification of risk exposures, follow-up and performance of trending analysis for assigned facilities/service areas.
• Serves as ZeroHarm trainer for the organization. Coaches/mentors leadership and colleagues on use of Safety Behaviors. Participates on the MCHS Serious Safety Event Classification team and provides information on potential safety events for team review.
• Responsible for identification of potential and actual sentinel events with prompt notification of key stakeholders including senior leadership, site administration and Trinity Health and for conducting investigation of event and root cause analysis.
• Collaborates with Mount Carmel legal counsel and Trinity Health IRMS colleagues to support their investigation and defense of claims against Mount Carmel Health System. Provides defense attorneys requested information to prepare for pending litigation and/or claim reimbursement.
• Provides guidance and support for patient care issues with patient safety/risk or legal implications, i.e. consent issues, adoption, guardianship, EMTALA, HIPAA.
• All other duties as assigned.

What we are looking for:

• Education: Bachelor's degree required; Master's or Juris Doctor (JD) degree preferred.
• Licensure / Certification: State of Ohio Licensed Registered Nurse required; Certified Professional in Healthcare Risk Management CPHRM required within two years of hire.
• Experience: 2-4 years of experience in the field of Patient Safety/Risk Management or at minimum 5 years of recent progressive management and clinical leadership experience.
• Understanding of how to identify and address system or process failures that contribute to patient safety issues. Familiarity with tools such as Failure Mode and Effect Analysis, Root Cause Analysis, Apparent Cause Analysis, and Learning From Defects desired
• Knowledge of Federal, State, and Local regulations related to health care and of accrediting/certifying agencies such as The Joint Commission and CMS desired
• Ability to travel to multiple sites; Valid Ohio Driver's license required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.