Operations Lead

Illuminating Design – Operations Lead (Peachtree Corners, Ga)

Drive operational excellence. Keep projects aligned. Support a growing lighting company.

Illuminating Design creates year-round exterior lighting solutions for commercial properties, HOAs, and luxury homes across Metro Atlanta. As we grow, we're hiring an Operations Lead to maintain a big-picture view of all projects, resources, schedules, and initiatives. This role is primarily office-based and focuses on strategic planning, team leadership, and process improvement, supported by a field-based second-in-command who manages daily on-site activity.

The Operations Lead ensures all projects move smoothly from contract handoff through completion. This role oversees field operations at a strategic level—coordinating schedules, resources, inventory, and communication to ensure safe, efficient, and profitable installations. Ideal candidates have experience managing operations or field teams in installation-based industries.

Key Responsibilities

• Operational Oversight
• Maintain visibility across all active and upcoming projects
• Oversee multiple concurrent installations projects
• Ensure crews follow established processes and quality standards
• Coordinate materials, logistics, and readiness with the field leadership team

• Team Leadership
• Support and develop field staff through the second-in-command
• Ensure projects stay on schedule, within budget, and meet quality standards
• Foster a culture of accountability and continuous improvement

• Scheduling & Resource Planning
• Build and manage weekly labor schedules
• Allocate crews, equipment, and materials efficiently
• Coordinate with sales team on project specifications

• Fleet & Inventory Management
• Maintain operations and accurate inventory
• Forecast and purchase materials
• Oversee fleet and equipment readiness

• Customer Communication
• Serve as the primary operational contact during project execution
• Provide proactive client communications and resolve issues quickly

• Performance & Financial Management
• Monitor labor efficiency, job costing, and margins
• Lead post-project reviews and implement improvements