Technical Architect Team Lead

Role Description

The Technical Architect Team Lead is a senior, hands-on role that combines deep technical execution with strategic oversight. You will own the architecture and implementation of complex customer solutions while providing mentorship and direction across the Professional Services team. This role requires someone equally comfortable writing and reviewing code as advising executive stakeholders on platform strategy.

Qualifications

• 10+ years in solution architecture, technical consulting, and enterprise SaaS delivery
• Strong industry background in retail, footwear, or apparel
• Experience with PLM platforms; FlexPLM strongly preferred
• Hands-on experience with integrations, data migration, customization, and troubleshooting
• Demonstrated ability to advise executive stakeholders on complex technology decisions
• Excellent communication skills across both technical and executive audiences

Requirements

• Own end-to-end technical architecture for customer implementations, including integrations, complex data flows, and non-standard requirements
• Design and support bi-directional integrations with ERP, PLM, PIM, DAM, BI, and other enterprise systems; define API patterns, sync strategies, and error-handling approaches
• Lead data onboarding and migration efforts including mapping, transformation, validation, and loading
• Act as technical lead on customer engagements, reviewing and validating configurations and code; contribute hands-on when needed
• Troubleshoot complex issues across implementation, go-live, and post-launch escalations
• Serve as the final escalation point for solution design risk or ambiguity
• Advise enterprise customers and executive stakeholders on platform fit, scalability, and future-state architecture
• Partner with Sales and Customer Success during high-complexity sales cycles; validate feasibility and support executive-level conversations
• Help set appropriate customer expectations around platform capabilities early in the engagement lifecycle
• Lead a group of technical resources, developing their skills and capabilities as they become fellow architects
• Mentor other Technical Architects and Functional Consultants; elevate solution quality through design reviews and knowledge sharing
• Optimize technical design processes, contribute to internal reference architectures, documentation, and reusable delivery assets
• Partner with Product and Engineering to surface field insights, inform roadmap prioritization, and evolve solutioning principles

Benefits

• 401(k), Health, Dental, Vision
• 9 Paid Holidays per Year
• Discretionary Time Off
• Paid Parental Leave

Job Type & Location

This is a Permanent position based out of New York, NY.

Pay and Benefits

The pay range for this position is $180,000.00 - $210,000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 2, 2026.