Lead Consultant | Salesforce | Salesforce Lightning

"Project Niche Skills"
"Visa Dependent Profiles Allowed"

POC: Bharath Subramanya

******ATTENTION ALL SUPPLIERS******

READ BEFORE SUBMITTING:
UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions
Limited to 2 submission per supplier. Please submit your best.
We prioritize endorsing those with complete and accurate information
Avoid submitting duplicate profiles. We will Reject/Disqualify immediately.
Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open.

MANDATORY: Please include in the resume the candidate s complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.

Job title: Senior Salesforce Admin / Support Lead
Work Location: New York,NY 10006
Vendor Rate: ####/hr
Minimum years of experience: 8+ years of experience
Would you require the candidates to meet you for in person interview? No
Is Skype/WebEx interview,OK? Yes
Is this onsite/remote position: Onsite
If onsite, will you be considering relocation candidates: Yes
Does this position require Visa independent candidates only? No

Job Description:
8-12+ years of overall IT experience, 8+ years of Salesforce Administration and Support experience
Experience supporting multiple Salesforce orgs simultaneously
Experience in production support, incident management, and enhancement delivery
Support and administer 15-20 Salesforce orgs
Manage requests via ServiceNow and email
Troubleshoot production issues and perform root cause analysis
Handle user access, permissions, and SSO issues
Perform configuration updates, field and picklist changes
Partner with business stakeholders and support teams
Strong communication and stakeholder management skills




Please provide the TOP skills, and the years of experience that you ll consider:
Salesforce Administration & Support
Incident Management & Troubleshooting
Stakeholder & Support Management




Any additional information you would like to share about the project specs/nature of work:
This role is for Salesforce Admin/Support requirement responsible for supporting and administering 15-20 Salesforce orgs across multiple business units.
The resource will act as a primary point of contact for support activities, handling incidents, service requests, user administration, access management, configuration updates, and enhancement requests.

Project Code: Allocation code for ECAS Bangalore STP u