Patient Experience Coordinator

Blue Ridge HealthCare Hospitals - MorgantonPatient ExperienceFull Time1st ShiftMonday - FridayWeekend Rotation Schedule: Weekends As ScheduledTHE ORGANIZATIONAt UNC Health Blue Ridge, we live our mission by enhancing the lives of every patient and resident we serve. We believe our people are our greatest asset and strive to provide an environment where they can thrive. You’ll love working with us because:We are a teaching hospitalWe work together to ensure our patients receive outstanding, holistic careYour expertise and ideas are valuedYour health and well-being matterAnd much more“Patient experience at UNC Health Blue Ridge is not just about what we do to provide excellent healthcare to the community; it is how we do it. Our team is dedicated to upholding organizational values and treating every person as if they were our own. The connection to human-centered care at UNC Health Blue Ridge is what makes the patient experience so great. I am proud to work at this organization where kindness, competence, and connection shine through out technical skills in every patient encounter.”THE POSITIONJoin our dedicated healthcare team as a Patient Experience Assistant, to provide excellent experiences of care for patients and families in acute care settings. This is accomplished through facilitating interventions to improve patient experience, such as frequent rounding to address comfort activities and customer service needs. The Patient Experience Assistant also provides a channel between the patient and the organization through which patients may seek potential solutions to problems and concerns related to the care provided. If you are passionate about making a positive impact on people's lives every day, we invite you to apply for this fulfilling and vital role. BLS from American Heart Association.THE LOCATIONYou’ll love living here. Abundance of recreational activities in our backyardExcellent public schoolsHigh-quality health careLower cost of livingModerate climateProximity to scenic attractionsHigher education facilities located nearbyShort drive to key cities such as Asheville, Charlotte, and Winston-Salem Additional Information:JOIN USWork with a team that will appreciate your professional knowledge and day-to-day contributions. With more than 1,800 employees, we recognize that you are an essential part of our work team and community, and we value you. We are friends and neighbors taking care of friends and neighbors.UNC Health Blue Ridge is a not-for-profit community healthcare system providing advanced healthcare from more than 35 locations across a three-county region of Western North Carolina. The services include a 315-bed acute care hospital located on two campuses (Morganton and Valdese), multiple physician practices, urgent and express care locations, and Grace Ridge Retirement Community. Equal Employment OpportunityUNC Health Blue Ridge is an equal opportunity and affirmative action employer.Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.