Driver/Dispatcher

Job Details

Job Location: Dallas 75220 - Dallas, TX 75220

Position Type: Full Time

Education Level: High School

Salary Range: $16.00 - $19.00 Hourly

Job Shift: Day

Job Category: Skilled Labor - Trades

Company Overview

At Century HVAC Distributing, we provide heating, ventilation, and air conditioning (HVAC) solutions to licensed contractors, the multifamily industry, and commercial properties at our 14 Texas locations. Our mission is to empower employees to provide exceptional service in every interaction while embodying our company values:

• Gung Ho! Embodies the company's values and culture
• Committed: Dedicated to completing tasks and achieving goals
• Dependable: Undeniably reliable
• Exceptional Service: Expected service and then some
• Responsive: Quick to react and acknowledge all

Driver/Dispatcher Job Description

The Delivery Driver / Dispatcher is essential to fulfilling our mission and reaching our objectives. In this position, you will oversee the effective functioning of the delivery process, which encompasses the safe operation of a motor vehicle, the delivery of goods, and customer service. Your responsibilities will include selecting and preparing orders for customer delivery, ensuring that all deliveries are made promptly and accurately along designated routes. You will also be required to complete the necessary documentation for delivered items in accordance with company procedures and customer or vendor guidelines. Additionally, you will be responsible for keeping the vehicle organized and adhering to company policies related to vehicle maintenance, services, and driver conduct.

• Loading and unloading merchandise using required machinery and tools
• Manage the operation of forklifts.
• Conduct daily inspections in accordance with DOT regulations and carry out vehicle maintenance.
• Prepare the appropriate paperwork for the items that have been received
• Adhere to the company's guidelines concerning vehicle upkeep, service procedures, and driver regulations
• Provide support to the inside sales representatives and/or warehouse staff as required.
• Order pulling and put aways in warehouse bins
• It is required that the person can lift and handle loads of up to 50lb independently, without the use of mechanical assistance
• Managing delivery logistics and designing routes based on the preferences of each customer
• Strong Communication and Customer Service skills
• Strategize and manage communication with customers regarding delivery specifics, including pickup or delivery schedules using Google Maps, and accommodating special requests
• Ordering pulling and organizing product by storing items in designated bins within the warehouse
• Conveying messages, including work orders, to and from work crews, field inspectors, supervisors, and emergency personnel via telephone, two-way radios, or text messages
• Strong problem-solving, including handling requests for services and equipment.

Qualifications

• High school diploma or equivalent
• Valid & current driver's License
• 6 months of driving experience preferred
• Clean driving record (within the last 3 years) is necessary
• Proficiency in comprehending guidelines & instructions
• Capable of operating a motor vehicle
• Ability to operate warehouse machinery
• Must be able to lift 50 lbs. on a regular basis
• Ability to sit for several hours at a time
• Wear Century polo uniform apparel
• Ability to drive & work in inclement weather
• Maintain vehicle maintenance & appearance
• Strong communication & customer service skills
• Basic mathematical skills (addition, division, multiplication and subtraction).
• Always maintaining safety awareness
• Problem solving, promptly identify and resolve issues to ensure a steady workflow
• The ability to meet deadlines and organizational skills
• Order pulling, manage organization of products and equipment in warehouse bins
• Ability to follow road laws/regulations

Benefits

• Voluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability)
• Century Employee Relief Fund that provides financial assistance to employees in times of need
• 401(k) Retirement Program with Company Match
• Paid Time Off & Paid Holidays
• Employee Quarterly Performance Incentives
• Employee Referral Bonuses
• Annual Profit-Sharing Bonus
• Employee Training & Development Online Courses
• College/Trade/Technical School Tuition Reimbursement
• College/Trade/Technical School Scholarship Opportunity for Employees & Families
• No-Cost Financial Advisory Consultation
• Complimentary New Hire Century Shirts & Annual Replenishment of Company Apparel Spending Account
• Heath & Wellness Nutrition Program options
• Discounted Gym Membership Fitness Program
• Tenure Recognition & Individual Achievement Awards
• Company-wide event for the annual bonus distribution