Business Analysis Associate II

Working at JPMorganChase means making a real difference for your clients, your team, and your own career. We put people first, do what's right, and build solutions that matter. Here, you'll find a strong foundation to grow from and the opportunity to help shape what comes next. Chase, a leading provider of diverse financial services worldwide, is actively seeking service-center team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction.

As a Business Analysis Associate II within the Receivables Operations Public Sector group, you'll play a meaningful role in shaping how we operate turning complex data into clear insights and driving initiatives that support business growth. You will work closely with leaders and colleagues across the division, balancing collaborative team projects with independent work that directly influences key business decisions.

Job Responsibilities

• Partner with operations management to influence key decisions and advance business initiatives
• Analyze operational, performance, and financial data to deliver clear, actionable insights
• Drive the strategic growth and development of the enterprise data lake, implementing best practices to maintain data integrity and optimize data accuracy across business operations
• Build executive-level summaries that translate complex analyses into compelling narratives
• Develop detailed capacity models and short- and long-term forecasting projections
• Design and build both quantitative and qualitative analyses to support strategic planning
• Identify performance and process improvement opportunities through data-driven recommendations
• Cultivate strong relationships with stakeholders and business partners across lines of business
• Lead and facilitate project meetings, managing timelines and deliverables with minimal supervision

Required qualifications, capabilities and skills

• Excellent verbal, written, and presentation skills with strong problem-solving ability with a solid project management and meeting facilitation skills
• Experience working with large, complex datasets and the ability to identify underlying trends and influences
• Proficiency in data repository usage, storage, and querying, including experience with data lake platforms and cloud-based data storage solutions (e.g., Snowflake, Azure Data Lake, AWS S3, or Databricks)
• Experience with ETL/ELT processes and data pipeline management
• Experience applying statistical data to evaluate and communicate performance results
• Ability to apply knowledge of data security and governing principles
• Advanced skills in Microsoft Excel and PowerPoint along with Experience with Visio, Jira, Tableau, Alteryx, and SharePoint
• Strong capabilities in metrics development, forecasting, and budgeting

• Flexibility to work non-traditional or additional hours as business needs arise

• This role will require a government security clearance and requires proof of U.S. Legal Permanent Residence for 7 years

Preferred qualification, capabilities and skills

• SQL and Python preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.