Principal Consultant at SoftChoice in Concord, New Hampshire

Solution Lead, Cloud Practice

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth. With a highly engaged, high-performing team, we are certified as a Great Place to Work in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what's good for our people and communities. As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation.

Softchoice is reimagining the role we play in our customers' lives, and we are seeking exceptional people to lead that charge within our Cloud practice. As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are the person who walks into a C-level conversation, translates complex business challenges into cloud transformation strategies, and then leads a team of architects and consultants to deliver them. You bridge pre-sales and delivery seamlessly - your clients trust you to define what good looks like, and your team trusts you to back them up when things get hard. This is not a role for someone who knows one cloud platform well. It requires genuine fluency across all three major providers - the ability to guide customers to the right platform decisions based on their workloads, governance requirements, and long-term strategy. In addition to technical depth is business acumen to drive the financial success of a P&L, the maturity to lead senior practitioners, and the presence to represent Softchoice at the highest levels of a client organization.

Technical leadership

• Serve as the highest-level technical authority for cloud engagements - the final escalation point for solution design, architecture decisions, and technical risk across AWS, Azure, and GCP
• Lead the design and delivery of complex, multi-workstream cloud transformations: migrations, modernizations, cloud-native builds, multi-cloud governance, and cloud security frameworks
• Guide customers through provider-selection decisions with objectivity - recommending the right cloud platform (or combination of platforms) based on workload fit, cost, compliance, and long-term strategy
• Review and approve architecture documents, deployment plans, technical assessments, and statements of work to ensure quality, consistency, and alignment with Softchoice standards
• Stay at the leading edge of cloud innovation - translate emerging trends (AI/ML services, cloud-native development, platform engineering) into practical service offerings
• Maintain active certifications across all three major cloud providers; represent Softchoice as a thought leader at industry events, partner briefings, and customer advisory boards

Client engagement and pre-sales

• Act as a trusted advisor to C-level and VP-level client stakeholders - conduct discovery, define business outcomes, and craft tailored transformation roadmaps that create measurable value
• Partner with account teams through the full sales cycle: lead solution scoping workshops, develop business cases, author and review statements of work, and respond to RFPs and RFIs
• Identify, shape, and support new business opportunities within existing accounts - introduce new Softchoice capabilities and cross-practice offerings to expand client relationships
• Quantify the value of proposed transformations; help clients understand how to measure and track success

Delivery and program ownership

• Lead the delivery of complex, multi-phase engagements from initiation to closure - own scope, quality, timeline, and profitability
• Partner with PMO counterparts to manage risks, issues, resource plans, and client communications; function as the "Two in the Box" technical lead
• Hold team members, contractors, and partners accountable to Softchoice delivery standards and best practices
• Drive up- and cross-sell opportunities organically from within active engagements

Team leadership and development

• Mentor, coach, and develop architects, senior consultants, and consultants on their technical growth, utilization performance, and delivery quality throughout engagements
• Build a high-performance project culture: create psychological safety, encourage candid debate, and model Softchoice values of personal growth, customer passion, taking care of others, and owning the end result
• Contribute to hiring decisions, onboarding, and capability development for the Cloud practice team
• Represent the practice in leadership forums - bring forward insights on market trends, team health, and strategic opportunities

What you'll bring to the table:

Experience

• 12+ years of progressive experience in enterprise IT, with clear progression through both technical delivery and leadership roles
• 5+ years leading multi-disciplinary teams of architects and/or consultants on complex, client-facing engagements
• Demonstrated track record spanning both pre-sales solution design and full-lifecycle delivery ownership - not one or the other
• Proven experience leading financial oversight for engagements, balancing P&L performance with forward-looking forecasting, clear reporting, and risk mitigation strategies.

Technical depth

• Genuine fluency across all three major cloud providers - not deep in one and passable in others. You can architect, compare, and defend platform decisions across AWS, Azure, and GCP
• Hands-on expertise in cloud architecture patterns: migrations (lift-and-shift through full re-architecture), cloud-native application design, multi-cloud governance, landing zone design, IaaS/PaaS, and hybrid cloud
• Strong command of cloud security frameworks, identity and access management, and compliance controls across all three providers
• Proficiency with infrastructure-as-code and automation tooling (Terraform, Bicep, CloudFormation, Ansible) - able to review and guide engineers, not just describe concepts
• Comfort operating at multiple altitudes: from whiteboard strategy sessions with CIOs to reviewing architecture and cost designs with engineers

Certifications - active and current across all three providers (required)

Amazon Web Services

• AWS Certified Solutions Architect - Professional (SAP-C02) - required
• AWS Certified DevOps Engineer - Professional (DOP-C02) - preferred
• AWS Certified Security - Specialty - preferred

Microsoft Azure

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305) - required
• Microsoft Certified: Azure DevOps Engineer Expert (AZ-400) - preferred

Google Cloud Platform

• Google Cloud Professional Cloud Architect - required
• Google Cloud Professional Cloud Security Engineer - preferred
• Google Cloud Professional Cloud DevOps Engineer - preferred

Additional differentiators

• Certifications in AI/ML cloud services across any of the three providers

Skills and attributes

• Executive presence: ability to command a room, simplify complexity for non-technical audiences, and build trust with client leadership quickly
• Structured problem-solver: asks the right questions, uncovers root cause, and drives to clear, actionable recommendations
• Entrepreneurial mindset: manages engagements as if they were their own business - focused on outcomes, profitability, and client satisfaction simultaneously
• Exceptional written and verbal communication: able to produce and review client-ready deliverables (strategies, roadmaps, business cases, architecture designs) to a publishable standard
• Ability to travel up to 15% domestically

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required
• Master's degree in a technical or business discipline preferred; equivalent demonstrated experience will be considered

Compensation:

A reasonable estimate of the current base pay range for this position is $158,720 to $198,400 annually + 20% as target incentives (STIP). Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.