Senior Payroll Analyst

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The Senior Payroll Analyst ensures accurate calculation and processing of Time and Attendance records via WFS, vacation, and other payroll-related items. The role responds to time entry inquiries, employee inquiry and assistance, contract questions, supports Benefits administration and Payroll Operations, provides input for related HR activities, and contributes to overall team goals.

The Main Responsibilities

• Review employee time records and verify compliance with payroll requirements while staying current with changes in applicable laws.
• Interpret and apply time reporting and pay policies, including vacation, leave of absence, disability, workers’ compensation, union contracts and government regulations.
• Respond to payroll and paycheck inquiries in a timely and professional manner.
• Audit bi-weekly time entry.
• Utilizing WFS (Work Force Software) Export and close time entry batches daily for terminations, bi-weekly for standard payroll, enter time codes where necessary and close payroll time batches.
• Provide backup support for Canadian payroll.
• Provide administrative support for related HR activities and contribute to team goals.
• Testing support for WFS, working directly with WFS administrators and Lumen IT support.
• Partnering with internal partners and 3rd Party vendors for time reporting improvements.

What We Look For in a Candidate

• Bachelor's degree in business administration, Human Resources, or related field, or equivalent work experience.
• Minimum of five years of relevant experience.
• Payroll experience is required.
• Workforce Software System (WFS) experience.
• Knowledge of multistate payroll laws and requirements.
• Ability to work effectively under pressure and manage competing deadlines.
• Advanced computer skills, including Microsoft tools.
• Excellent written and verbal communication skills.

Preferred Qualifications

• SAP and SuccessFactors experience
• Canadian Payroll experience.
• CPP
• OBBBA knowledge as it pertains to reportable overtime wage types

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$67,703 - $90,270 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $71,088 - $94,784 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $74,474 - $99,297 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Requisition #: 343530

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.