Lead Facility Services Assistant

GENERAL STATEMENT

Under the general supervision of the Facility Services Manager, this position is responsible for providing custodial support and assisting with event setup and breakdown, as well as delivering furniture and supplies across multiple campus locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1. Assists Facility Services Manager in scheduling and training of student staff in department.

2. With the oversight of the Manager, directs the daily activities of student assistants. Lead student assistants in the coordination of all facility assignments that need to be completed.

3. Responsible for monitoring building cleanliness and reporting to the Manager.

4. Utilize Enterprise Management Systems (EMS) software to generate setup worksheets and event schedules. Review and interpret daily operational reports to plan and prioritize tasks. Conduct walkthroughs of scheduled events in multiple campus locations, provide assistance as needed, and follow up to ensure all bookings are executed according to plan, reporting any issues, discrepancies, and/or setup/breakdown advancements.

5. Perform routine and specialized custodial tasks including sweeping, mopping, and vacuuming various floor surfaces. Conduct maintenance-related duties such as carpet cleaning, equipment cleaning, and replacing trash liners. Report damaged equipment, furniture, or building fixtures to the Maintenance team. Assist with the installation, rearrangement, lifting, removal, and resetting of furniture, equipment, and other heavy items as needed. Ensure cleanliness of carpets, floors, and upholstered furniture throughout assigned areas.

6. Responsible for the setup and breakdown of equipment for events, activities, and programs held in multiple campus locations. Arrange tables, chairs, dance floors, stages, ramps and other necessary equipment in accordance with event setup diagrams and specifications.

7. Maintain inventory storage areas in a clean, organized, and well-kept condition to ensure safety, accessibility, and efficient operations.

8. Demonstrate self-motivation and the ability to work independently while remaining receptive to direction and feedback from others. Maintain familiarity with USU room setup configurations and operational requirements to ensure efficient and accurate event preparation.

9. Clean glass windows and doors, including the removal of tape, adhesives, and other surface materials to maintain a clear and professional appearance.

10. Provide written reports at the end of each shift detailing updates, activities, and duties performed. Maintain accurate and organized records of shift operations. Adhere to all safety protocols and procedures, including proper use and understanding of Material Safety Data Sheets (MSDS).

11. Other duties as assigned, reasonably within the scope of the job.

MINIMUM QUALIFICATIONS

Education and/or Experience

Must have at least six months to a year of previous facility services experience. Must be a current and active CSULB student enrolled in a minimum of 6 units.

Knowledge and Abilities

Maintains positive and professional relationships with University Student Union users while remaining responsive to their needs. Demonstrates excellent customer service, professionalism, and courtesy in all interactions. Ability to read, write, and follow written and verbal instructions effectively and in a timely manner.

Demonstrate self-motivation and the ability to work independently while remaining receptive to direction and feedback from others. Demonstrates a commitment to working with a diverse and culturally inclusive student body and staff. Dependable, punctual, self-motivated, and able to work independently with minimal supervision while exercising sound judgment. Possesses strong interpersonal, communication, organizational, analytical, and problem-solving skills, with the ability to prioritize tasks, manage multiple responsibilities, work collaboratively in a team environment, and effectively consider feedback and ideas from others.

OTHER QUALIFICATIONS

Schedule

This is an annual, year-round position that continues through winter and summer academic breaks. Shifts may include evenings, weekends, and special events, and scheduled hours may fluctuate based on operational demands and event activity. Must be available to work 20 hours per week during the academic semesters.

Mandated Reporter

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for extended periods of time; walk throughout facility; use hands to finger, handle or feel; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally sit for extended periods; talk and hear; and be able to smell. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Work performed involves bending, stooping, and lifting over 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate, with occasional exposure to loud noises.

Note: This is a union position. Please contact Human Resources with questions.