Vice President, Customer Success
Confidential
Vice President, Customer Success
About the Company
Forward-thinking B2B SaaS / CRM technology organization
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is in search of a Vice President of Customer Success to take on a pivotal role in overseeing the full post-sale customer lifecycle. The successful candidate will be responsible for leading the implementation, enablement, support, retention, and expansion efforts for mid-market and enterprise customers. This includes owning and scaling the end-to-end customer success strategy, driving adoption, and ensuring high levels of customer satisfaction. The role also involves leading cross-functional partnerships with sales, product, and engineering teams, as well as establishing and monitoring customer health metrics and KPIs. Applicants for the Vice President of Customer Success position at the company should have a minimum of 8 years' leadership experience in customer success within the B2B SaaS sector. A strong background in Salesforce or a similar CRM platform is essential, as is a proven track record of improving customer retention and driving expansion revenue. The role requires excellent executive communication and operational leadership skills, as the VP will be expected to serve as an executive sponsor for key enterprise accounts and lead customer success, implementation, and support teams. The ideal candidate will be a strategic thinker, capable of developing and executing customer success strategies that align with the company's overall business objectives.
Functions
- General Management
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Vice President, Customer Success in Portland, OR vacancy
- ...Vice President, GTM Enablement About the Company Market-leading digital experience platform... ...rate optimization split testing customer experience optimization... ...consolidation of sales, SDR, and customer success enablement. This senior leadership role...Suggested
- ...Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type... ...expertise, and AI agents handle routine inquiries at scale. The successful candidate will be responsible for setting the vision and...SuggestedWorldwideShift work
- ...Vice President of Customer Success About the Company Innovative time tracking software for remote teams Industry Internet Type Privately Held Founded 2010 Employees 51-200 Categories Technology Information Technology & Services Internet...SuggestedRemote work
- ...Vice President of Customer Success About the Company Innovative provider of lien resolution services for personal injury clients Industry Consumer Services Type Privately Held Founded 2018 Employees 51-200 Specialties lien resolution...Suggested
- ...Vice President, Customer Success About the Company Leading provider of a cloud-based electronic medical records system Industry Information Technology and Services Type Privately Held, VC-backed Founded 2012 Employees 201-500 Categories...Suggested
- ...Vice President, Executive Search & Business Development About the Company Nationally recognized executive search firm Industry... ...Business Development to join their mission-driven team. The successful candidate will serve as the primary strategic partner to clients...
$224k - $336k
Portland, OregonCreative - Footwear /Full-time /HybridYour opportunity at Arc’teryx:As Vice President, Global Footwear Design & Innovation, you are the architect of the creative and technical future of Arc’teryx Footwear. You define and lead an integrated vision that unites...Full timeSeasonal workImmediate startARC’TERYX
Portland, OR2 days ago$112.3k - $125k
...Vice President, Development Morrison Child and Family Services is looking for a relationship-centered and hands-on fundraising leader... ...opportunity to build upon Morrison's major-gifts program and successful annual event in order to expand its donor community, clarify...Work at officeFlexible hoursWeekend workAfternoon shift3 days per weekMorrison Child and Family Services
Portland, OR2 days ago- ...Vice President of Philanthropy The Vice President of Philanthropy will play a critical leadership role in advancing Trillium Family Services... ...the systems and processes that support fundraising success. Ensure accurate and effective donor data management, reporting...
Trillium Family Services
Portland, OR4 days ago - ...Put your heart to work at AbleLight! AbleLight is currently hiring an Area Vice President for our Oregon Market . At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing...Currently hiringLocal areaFlexible hours
AbleLight
Portland, OR1 day ago $264.51k - $323.29k
...Senior Vice President, Finance This position is responsible for building, oversight, and growth of a customer centered Finance organization. Areas of oversight include accounting,... ...and provide regular feedback to support success; recognize strong performance and address...Contract workTemporary workWork at officeLocal areaFlexible hours2 days per weekCareOregon
Portland, OR5 days ago$130k - $170k
...growing, global organization at a pivotal stage of expansion where financial leadership directly impacts long-term success as our client’s next Vice President of Finance. This is a unique opportunity for an experienced finance executive to partner closely with the...Boly:Welch
Portland, OR1 day ago- Summary : An experienced HR leader who enjoys a fast-paced environment and shaping an organization for the future can have a real impact on this rapidly growing company. Lead an experienced HR organization, managing programs and processes designed to recruit, hire,...Temporary workLocal areaWorldwide
Gateway Recruiting
Portland, OR5 days ago $160k - $170k
...mobilization across multiple states. The Vice President of Product will play a critical... ...that the needs of marketing and customer experience are well understood and faithfully... ...trust, and a genuine investment in the success of others are core to how this role...Full timeTemporary workWork at officeImmediate startFlexible hoursThe Contingent
Portland, OR5 days ago- ...Job Description Job Description The Vice President of Convention Sales and Services provides leadership to the Travel Portland Convention... ...of the organization's contractual obligations. To be successful, the Vice President of Convention Sales and Services must be...Full timeTemporary workLocal area
Travel Portland
Portland, OR10 days ago $185k - $230k
...Job Description Job Description Vice President, Construction Operations Location: Clackamas... ...federal agencies and maintain high customer satisfaction. Financial & Risk Management... ..., DHS, or similar agencies) ~ Proven success managing diverse project portfolios (...Contract workFor contractorsTogether For Talent
Portland, ORa month ago- ...children and families build brighter, healthier futures. The Vice President of Philanthropy will play a critical leadership role in... ...strengthen the systems and processes that support fundraising success. Ensure accurate and effective donor data management, reporting...Full time
Trillium Family Services
Portland, OR29 days ago - ...experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and... ...they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value...Local area
JP Morgan Chase
Portland, OR2 days ago $130k - $175k
...The Vice President, Strategy will be a critical leader in supporting the growth and execution of Highwire’s strategy function. Reporting... ...portfolio leaders, providing strategic counsel and ensuring the successful delivery of client objectives. Lead strategic discovery...Summer holidayWork at officeLocal areaRemote workFlexible hours3 days per week- ...Vice President of LIHTC Project Management About the Company A reputable real estate developer and syndicator within the affordable... ...full lifecycle of LIHTC real estate deals and projects. The successful candidate will be responsible for driving all underwriting and...
- ...Vice President, FP&A About the Company Industry-leading provider of clinical trial solutions Industry Biotechnology Type... ...Company is seeking a Vice President, FP&A to join their team. The successful candidate will be a strategic and hands-on leader,...
- ...Vice President, Talent & Employer Brand About the Company Well-regarded multi-concept restaurant & entertainment company Industry... ...and strategically shaping the employer brand. The successful candidate will be responsible for designing and leading the recruiting...Visa sponsorship
- ...Regional Vice President, Operations & Growth Strategy About the Company Rapid-growing... ...for a specific geographic territory. The successful candidate will be a key leader responsible... ...policies to improve performance and customer satisfaction, monitoring KPIs, and identifying...
- ...Vice President, Financial Planning & Analysis, Treasury & Tax About the Company Globally recognized manufacturer of surgical & patient... ...for Financial Planning and Analysis, Treasury, and Tax. The successful candidate will be responsible for leading the enterprise's...Contract work
- ...Senior Vice President, ASC Operations About the Company Fast-growing ambulatory surgery center development & management company... ...site healthcare operations, particularly in the ASC sector. The successful candidate will be tasked with setting and executing portfolio...Contract work
- ...Vice President, Strategic Accounts, AV, Security & IT Communications About the Company Full-service marketing and communications agency... ...and growing the business units within the company. The successful candidate will be responsible for client leadership, owning a...
- ...Vice President, Private Equity About the Company A private equity firm driving strategic investments, portfolio management, and growth... ...remote, permanent position in the private equity sector. The successful candidate will be responsible for leading strategic...Permanent employmentRemote work
- ...Vice President, GTM Strategy & Systems About the Company Innovative digital experience... ...Content Management Marketing Customer Care IT Architecture Publishers... ...workflows, and AI-augmented processes. The successful candidate will have a proven track record...
- ...Vice President of Account Management About the Company Innovative provider of AI-powered... ...within the installed base. The successful candidate will establish the foundations... ...experience in enterprise account management, customer success, or strategic sales, with at least...
- ...Vice President of Sales About the Company Innovative provider of enabling technologies... ...senior leadership role is pivotal, as the successful candidate will be responsible for the... ...and a focus on using it to understand customer problems and business drivers is also a...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Customer Success. Be the first to apply!
Related searches
- vice president data science Portland, OR
- vice president global procurement Portland, OR
- vice president research and development Portland, OR
- vp lending Portland, OR
- vp infrastructure Portland, OR
- vice president global communications Portland, OR
- vice president public policy Portland, OR
- vice president corporate communications Portland, OR
- vice president shared services Portland, OR
- vice president of operations Portland, OR