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Care Coordinator and Scheduler

Phoenix Home Care and Hospice

Job Description

Job Description

Care Coordinator & Scheduler

Location: Joplin, MO

Turn Your People Skills Into Purpose

Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others?
Then you’ll fit right in at Phoenix Home Care & Hospice.

We’re looking for a Care Coordinator & Scheduler to join our Joplin team — someone with a background in scheduling , call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do
  • Match nurses with clients to ensure great care
  • Manage and update scheduling systems with accuracy and speed
  • Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
  • Problem-solve and adapt quickly when changes arise (because they will!)
  • Support your team and jump in wherever help is needed

What Makes This Role Great
  • No two days are the same. You’ll stay busy, challenged, and engaged.
  • You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
  • You’ll be part of a supportive team that celebrates success together.

What We Offer
  • Competitive pay and multiple medical plan options
  • Signed Offer Letter —we stand by what we promise
  • Dental, vision, spousal, and family coverage
  • PTO that starts accruing on day one
  • 401(k)
  • Ongoing training and career growth opportunities
  • Recognition programs and a positive, team-centered culture

What We’re Looking For
  • Prior office, call center, or customer service experience
  • Strong computer skills (Microsoft Office, scheduling, or similar)
  • Excellent communication and multitasking abilities
  • Reliable, organized, and able to thrive under pressure
  • Professional, compassionate, and team-oriented attitude
  • Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Apply today and discover your new beginning with Phoenix Home Care & Hospice.

Vacancy posted 2 days ago
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