Service Technician

Job Description

Job Description

Calling all Service Techs to join our consistently growing, number one Volvo Service Department in the Nation! If you are a self-motivated professional with a proven ability to generate customer loyalty, and tremendous customer service, then being a part of a top-performing team in an industry filled with career minded, high achievers, a career at Crest is right for you! 

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and used luxury vehicles.

Summary

The person in this position is responsible for maintaining service operations by inspecting, diagnosing, maintaining, and repairing vehicles, using state of the art equipment.

Available Benefits of Employment

• Highly Competitive Compensation with Sign on, performance, and time based bonuses
• Paid training – aggressive training plans driven by manufacturer to get you to Master level as quickly as you are capable.
• Open shop system- no teams.
• Up to date technology to expedite the technician to be more productive
• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation
• Free tool relocation when hired on
• Laundered uniform service
• Air Conditioned with state of the art shop
• Flexible work schedules

Employees work in a customer centric environment that offers amenities like: 

• Crest Bistro with Executive Chef inspired menus
• Event room
• Coffee bars
• Golf Putting Greens
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Car Wash

Responsibilities

• Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately.
• Inspecting vehicle computer and electronic systems to repair, maintain and upgrade.
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity.
• Repair or replace broken or dysfunctional parts and fix issues.
• Provide accurate estimates (cost, time, effort) for a repair or maintenance job
• Keep logs on work and issues
• Maintain equipment and tools in good condition
• Communicate directly with the Service Advisor so that customers informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications
• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Other technical duties assigned or needed.

Requirements

• Experience solving problems on vehicles as auto mechanic / auto technician
• Excellent knowledge of mechanical, electrical and electronic components of vehicles.
• Working knowledge of vehicle diagnostic systems and methods for vehicles.
• Ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift)
• Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
• Preferred: Texas State Inspectors Safety License.
• High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred.
• Ability to work a flexible work schedule.
• A-B level qualifications, including Diagnostic, Electrical and Engine Repair.
• Excellent customer service skills.
• Basic Computer skills.
• Team Player:  Positive, friendly attitude, along with a customer service mentality
• Enjoys working in a fast paced environment
• Must have a valid driver’s license
• Ability to learn new technology, repair and service procedures and specifications and able to operate electronic diagnostic equipment
• Willing to submit a pre-employment background check and drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.