Assistant Community Manager

Reports To: Community ManagerSummary: The Assistant Community Manager assists in the management of multi-family residential real estate properties. Responsibilities include marketing and leasing, member management, regulatory compliance, program documentation, and financial management. The Assistant Community Manager sets and meets goals and key performance indicators (KPIs), focused on NOI, occupancy, collection rate, member satisfaction, regulatory compliance, program documentation, and accuracy/response time to maximize property performance and member support.Essential Job Duties are performed with strict adherence to Maiker standards, policies and procedures, and to local, State and Federal laws and regulations. Other job duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Marketing and Leasing• Prepare leases, addendums and other legal paperwork for new move ins• Manage and maintain resident files throughout the tenure of the lease(s)• Oversee the completion of security dispositions in a timely fashion• Identify competing communities, document the rates for each apartment type, size, and amenities, assist with the task of preparing market surveys• Assume all responsibilities of the Leasing Specialist when the position does not exist Member Management• Process and prepare all applicant and resident files in compliance with Project Based Section 8 and LIHTC rules and regulations• Maintain awareness of and comply with the Fair Housing Act and all applicable HUD regulations• Perform annual renewal inspections in accordance with HUD and LIHTC regulations• Contact utility companies to arrange for transfer of service for resident• Generate and post three day demands and other required legal notices • Assist with resident evictions in compliance with court orders, and lawyer and owner directions• Resolve resident issues, and if issue cannot be resolved, direct concern to Community Manager• Assist in the planning and implementation of resident events and office themes Financial Management• Purchase supplies and equipment for leased properties• Record all rent receipts in Yardi software system, process vendor invoices and purchase orders• Complete required reports in absence of Community Manager, including but not limited to: The Monday Morning Report, 4P report, Month End, and Market surveys