Server

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title: Server

Department: Food and Beverage

Location: The Plaza/Living Room

Reporting to: Venue General Manager/MOD

Responsible for: N/A

Job Purpose: The server is responsible for all aspects of guest relations, service, and general upkeep of the restaurant and related areas

Main Duties & Responsibilities

• Interact and provide food and drinks for guests in restaurant
• Keep dining room area clean and organized
• Maintain a properly set wait station (see SOP’s)
• Make sure all side work is complete
• Review menu daily for changes and specials
• Describe menu items and wine as requested, per training
• Follow the service and house standard and expectations at all times
• Open all wine/water bottles
• Take order properly
• Make sure tickets are neat and organized
• Put order through in Micros properly
• Handle all payment methods
• Ensure that all closing side work is thoroughly completed
• Clean and set up tables and trays
• Clean, set up, and breakdown tables, trays and station per SOPs
• Check, clean, and maintain all F&B areas constantly
• Replenish side stations throughout service
• Polish silverware and glassware in the service stations and kitchen throughout service
• Assist the bartenders in side work including emptying trash from bar and wait station areas
• Complete all side work duties per SOPs including pre and post shift, daily, weekly, and monthly duties
• Deliver food from kitchen to floor efficiently
• Ensure guest tables are maintained at all times to company standards and expectations
• Describe food items presented to guests when necessary
• Assist in setting up tables properly
• Work closely with management team to assess and achieve the daily needs of each outlet and meet the necessary pars for the individual services. This will include but is not limited to:
  • Napkin folds – specific design determined by the outlet, store properly in each outlet
  • Refill salt and pepper shakers
  • Polish and stock glassware
  • Polish and stock silverware
  • Ensure linen is retrieved and stored properly for each outlet
  • Ensure linen is retrieved and stored properly for each outlet
• Retrieve candles, store properly and load votive for each F&B outlet
• Perform other duties as requested

Specific Requirements:

• Knowledge of drink recipes, Standard Signature drinks and wine lists
• Working knowledge of POS system and cashiering
• Understanding: Ability to read, comprehend and carry out instructions according to established procedures
• Comprehension: Fluent in the English language
• Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks
• Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s

• Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
• Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations

Desirable:

• Multi-lingual
• Prior work experience in a related area

Physical Requirements

• Able to work standing for a minimum period of 8 hours a day
• Periodical bending, kneeling, and stretching
• Able to pull, push, carry and lift at least 40 pounds of force
• Must be able to seize, grasp, turn and hold objects with hands

Compensation & Benefits 

• $17 per hour plus tips
• Excellent and Affordable Health care coverage 
• Life Insurance, Disability Insurance, Pet Insurance
• Up to 8 hours PTO (Part Time) - Up to 104 hours PTO (Full time)
  56 hours - Paid Protected Time Off (Sick)
  32 hours - Unpaid Protected Time Off
• 401k - Company matching up to 2% after 1 year
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
• Employee Meals, Employee Referral Program, Commuter Discounts
• Regular fun staff events and celebrations!!!