Quality Assurance Specialist

Quality Assurance Specialist (QA)

The Quality Assurance Specialist (QA) is responsible for ensuring Nan & Company Properties maintains high standards of quality, compliance, and efficiency. This role supports agents through compliance oversight, training, and transaction coordination.

Key Responsibilities

Compliance

• Ensure compliance with TREC regulations and company policies.
• Review transaction files for accuracy and completeness.
• Enforce internal document submission and approval processes.
• Communicate compliance updates and documentation requirements to agents.

Training

• Host weekly company-wide training sessions
• Create/Maintain training guides, templates, and checklists.

Qualifications

• Texas Real Estate License preferred.
• Knowledge of TREC contracts and compliance.
• Experience with SkySlope, TransactionDesk, and ZipForms preferred.
• Strong organization, communication, and attention to detail.

Schedule & Benefits

• Monday through Friday, 8:00 AM to 5:00 PM.
• Medical, Dental, and Vision Insurance (eligible after 60 days).
• 401(k) with up to a 3% employer match (eligible after 60 days).
• Paid company holidays, including the employee's birthday.