Busser/Food Runner

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

Position: Support Staff – Busser/Food Runner
Reporting To: General Manager
FLSA Classification: Part-Time

Job Summary

Buck & Honey’s is seeking enthusiastic and friendly bussers and food runners to join our team in Monona! 

• Applicants must be at least 16 years of age to be considered for this role.
• Weekend availability and evening availability mid-week is required

As a support staff member, you’ll assist servers and bartenders to create a unique and memorable experience for our guests. In this role, you may serve as a host, busser, food runner, or dock hand, contributing to the seamless flow of restaurant operations. At Buck & Honey’s, support staff deliver exceptional hospitality with enthusiasm, positivity, and a personal touch.

Duties and Responsibilities

Guest Interactions

• Act professionally and positively with coworkers, guests, and the public.
• Answer phones, take reservations, and process take-out orders (hosts, dock hands).
• Clear and reset tables efficiently.
• Collaborate as a supportive teammate with all coworkers.

Housekeeping

• Maintain pristine cleanliness throughout the restaurant.
• Perform hourly restroom checks, ensuring proper levels of supplies (e.g., paper towels, soap, toilet paper).

This job description outlines general responsibilities; other duties may be assigned as needed.

Education and Experience

• No prior experience required; training will be provided.

Knowledge, Skills, and Abilities

• Strong communication, planning, and organizational skills.
• Ability to work effectively both as part of a team and independently.
• Strong customer service skills and proactive problem-solving abilities.
• Accountability for actions, successes, and areas for improvement.
• Adaptability to a dynamic work environment and changing organizational needs.
• Maintain a high level of personal grooming, cleanliness, and professional appearance.
• Familiarity with or willingness to learn restaurant software and applications (for hosts and dock hands).

Working Conditions

• Physical Requirements:
  
  
  • Active role involving standing and walking for extended periods (up to 8 hours).
  • Ability to lift and carry 25-40 lbs. and perform physical tasks such as bending, reaching, and stooping.
  • Visual acuity to distinguish shapes and ensure safety.
  • Hearing ability to understand and respond to verbal communication effectively.
• Environment:
  
  
  • Moderate to loud noise typical of a restaurant environment.
  • Exposure to outdoor environmental factors during the summer season.

Reasonable accommodations can be made for individuals with disabilities to perform essential functions.

Why Join Buck & Honey’s?

We’re more than a workplace—we’re a community. Whether you're looking to grow your skills or enjoy a supportive, fun environment, Buck & Honey’s offers an opportunity to be part of a team that values positivity, inclusion, and excellence.