Senior SRE / Cloud Engineer

Role Description

We are looking for an SRE / Cloud Engineer with strong hands-on experience supporting and improving production cloud infrastructure. This role is ideal for someone who understands reliability engineering, cloud operations, incident response, infrastructure automation, and observability in real production environments.

The SRE / Cloud Engineer will help operate, monitor, and improve cloud platforms and services with a focus on uptime, performance, scalability, alerting quality, and operational excellence. This person should be comfortable troubleshooting live systems, improving monitoring coverage, building automation, and partnering with engineering teams to make production systems more reliable.

Key Responsibilities

• Operate, maintain, and improve production cloud infrastructure across AWS, Azure, GCP, Windows, or hybrid environments.
• Build and maintain monitoring, logging, metrics, tracing, dashboards, and alerting for production services.
• Improve observability coverage across infrastructure, applications, databases, queues, and network dependencies.
• Tune alerts to reduce noise, improve signal quality, and ensure actionable incident response.
• Participate in incident response, production troubleshooting, root cause analysis, and post-incident remediation.
• Build automation for infrastructure operations, deployments, health checks, runbooks, and recovery workflows.
• Partner with engineering teams to define SLOs, SLIs, error budgets, and operational readiness standards.
• Support cloud networking, DNS, TLS, load balancing, IAM, storage, compute, and managed service operations.
• Improve reliability, availability, performance, and scalability of cloud-hosted systems.
• Maintain Infrastructure as Code and configuration management practices for repeatable environments.
• Create and maintain runbooks, operational documentation, and escalation procedures.
• Identify production risks and drive remediation through automation, architecture improvements, and platform standards.

Qualifications

• Hands-on production cloud infrastructure experience.
• Strong experience with AWS, GCP, Windows, and/or hybrid cloud environments.
• Experience building and maintaining observability, monitoring, logging, dashboards, and alerting systems.
• Strong troubleshooting skills across infrastructure, networking, application, and cloud service layers.
• Experience with Linux systems, networking fundamentals, DNS, TLS, IAM, load balancers, storage, and compute.
• Infrastructure as Code experience using Terraform, CloudFormation, Pulumi, or similar tools.
• Scripting and automation skills in Bash, Python, Go, or similar languages.
• Experience participating in production incident response and postmortem processes.
• Familiarity with SRE practices, including SLOs, SLIs, error budgets, toil reduction, and operational readiness.
• Ability to work closely with engineering teams to improve reliability and production supportability.

Nice to Have

• Kubernetes and Cloud-Native Platforms.
• GitOps experience (Flux or Argo CD).
• Jenkins and Ansible.
• Service Mesh, Ingress, and API Gateway experience.
• High Availability architectures.
• Multi-region environments.
• Disaster Recovery solutions.
• Secrets Management (Vault, AWS Secrets Manager, External Secrets).
• Security, Compliance, and Vulnerability Management.
• On-call Operations and Runbook design.

Benefits

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• ForeverRemote work culture: make the most of the flexibility that comes with remote work.
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.