IT Associate

IT Associates Protect Democracy seeks two IT Associates to join our team. In these newly created roles, you will work closely with the IT Manager and team and our external Managed Service Provider (MSP) to administer, support, and troubleshoot existing technology solutions to advance Protect Democracy's programmatic and operational objectives, while also proposing and implementing tech and cyber security innovations. At Protect Democracy, we anchor all of our work in service of our mission: to prevent American democracy from declining into a more authoritarian form of government. Our mission is the foundation of our team, be it litigation, advocacy, or ensuring that our organization has the best-in-class technology to continue to meet the urgency of the moment and the importance of this movement. We are a growing organization driven by a deep, shared commitment to mission. This is an excellent opportunity for an information technology professional eager to support users and implement systems and processes to ensure a safe and stress-free computing environment. Experience working with Apple products and Google Workspace is highly preferred. The ideal candidate will have some help-desk and systems administration experience. Commitment to our mission and a passion for defending and strengthening our democracy are essential. We strongly encourage candidates from diverse backgrounds and from across the political and ideological spectrum to apply. We will consider applicants from anywhere in the United States, but preference will be given to candidates based in the Washington, DC metro area. Candidates who reach the final hiring stage will be required to satisfactorily complete a pre-offer background check. The IT Specialists will: Provide direct-to-user support as needed, and monitor our MSP's help desk system to ensure optimal support for staff; Purchase and manage inventory of technology assets and accessories for staff and the organization at large; Ensure all devices are logged into and managed by our Mobile Device Management application; Ensure all software updates are applied expeditiously and monitor hardware and software security and critical events; Assist in the user on- and offboarding process by creating and deleting accounts in all technology platforms; Assist with systems administration in Google Workspace, Microsoft 365 and other applications to make our work more efficient, effective, and secure; Assist with technology initiatives and training as needed, including deployment of cyber security trainings and phishing and smishing tests; Assist with special projects, including where IT expertise is needed in implementations. To be successful in this role, you should have: 3+ years of IT experience in a help desk or systems administration capacity, ideally in a remote environment; Experience administering an organization's Google Workspace or Microsoft 365 instances; Comfort using and supporting Apple products; A security-first mindset; Exceptional interpersonal skills and a passion for solving technology problems for people with varying levels of expertise; Comfort with multitasking projects and priorities; A detail-oriented approach while being able to see the big picture; The ability to foster collaborative relationships and work in a team environment with people with diverse backgrounds, experiences, and perspectives; Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways; Passion for protecting and improving our democracy. Pluses, but not requirements: IT experience in a non-profit or legal environment; IT certifications like Google IT Support, CompTIA+ etc. Compensation The starting salary range for this role is $72,300-$81,000, commensurate with the candidate's relevant experience, capabilities, and skills, and in alignment with internal equity. About Protect Democracy Flexible location. We are a remote-first organization based exclusively in the United States, meaning our staff work within the US and primarily virtually. We also offer shared workspaces for those who enjoy working in an office environment. We are established for remote work in many states across the country, and while candidates based anywhere in the United States are welcome to apply, we may not be able to offer employment in your current location. If you proceed in the hiring process, we will discuss where you currently live and what is possible in our initial interview. All staff are also required to travel at least two times per year to team retreats, and this role also requires periodic travel. (Accommodations to this requirement will be made only in exceptional circumstances.) Commitment to an inclusive workplace. Protect Democracy is an equal opportunity employer. We believe that a broad range of backgrounds, perspectives, and lived experiences strengthens our ability to analyze problems, craft solutions, and drive meaningful change. Protect Democracy encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status. Phenomenal benefits. Our benefits package includes generous sick leave and a flexible vacation policy where we encourage team members to take 4-5 weeks every year, along with 12 paid holidays, 6 weeks of paid family medical leave, and 18 weeks of paid parental leave. We also offer a 401(k) plan with up to 6% employer match that vests immediately. Additionally, we cover employee medical premiums at 100% (with up to 95% coverage for dependents depending on plan selection), and employee and dependent's dental/vision at 100%. All employees have access to long-term disability and life insurance, fertility benefits, a home office stipend, and bonuses at the discretion of the Executive Director. Ample opportunities for personal & professional development. Candidates who do not meet all listed criteria should still apply, as our organizational structure focuses on providing mentorship and opportunities for professional growth. To apply for this position, please complete the application linked below. As part of your application, you will be asked to upload PDFs of your resume and cover letter. (Applications missing any of the required materials will be considered incomplete and not reviewed.) Applications must be submitted by July 31st, 2026 to be considered. **More information regarding the background check: Candidates who reach the final stage of the hiring process will be required to satisfactorily complete a pre-offer background check. This will include identity verification, past employment and education verification, social media history, bankruptcy and civil court records, criminal records, and any other elements deemed relevant to the role and the security of the organization. Important notes Contact View email address on click.appcast.io if you require specific accommodations at any point in the hiring process. Keep an eye on your promotions/spam folders to avoid missed communication. A note on fair hiring and automated tech: To help our small team review applications efficiently and fairly, we use automated screening tools to assist with resume and response review. Every candidate flagged by our system is reviewed by a member of our recruiting team; we never rely on automated scoring alone to make hiring decisions. If you have questions about this process, or need an alternative application path as an accommodation, reach out to us at View email address on click.appcast.io. We are unable to provide status updates for each application we receive. If you reach out and do not hear back, please know it is not for lack of appreciation or interest, but simply for lack of staff capacity to respond to individual inquiries. The application will include a voluntary EEO survey so that we can monitor the applicant pool as a whole for representation and equal employment opportunities, and to evaluate our progress as an organization toward a diverse and inclusive workforce, which we believe is a pillar of a thriving democracy. The categories used by the EEO survey are limited and may not reflect your lived experience; please feel free to opt out of any of the questions. Your responses to this survey are entirely separate from your application materials, are not accessible to those responsible for hiring decisions, and will not affect your candidacy in any way. Protect Democracy