Director, Operations

Location 8225 South Chester Street,Centennial, CO, 80112,United States Base Pay $75,000.00 - $125,000.00 / Year Employee Type Full Time Manage Others Yes Colorado minimum wage is $15.16/hr effective 01-01-2026. Total hourly pay, including tips, will be equal to or greater than the local minimum wage. Applications accepted until September 26, 2026. At MOD, we believe that we are often shaped by our experiences and especially by the people who have influenced us along the way. Leaders at MOD are the role models for the Squad & Managers. Through their actions, leaders demonstrate how our beliefs guide their behavior. As a leader (Director of Operations), you are responsible for preparing and supporting your area’s Management team for success. A leader is someone who puts people first, embraces our platform of pizza to make impacts and focuses on building character traits, not just the operational skills of their employees. Being a leader at MOD means being a mentor, serving others by preparing and empowering them to take the reins of their own lives. We believe if we treat our people right, our people will take care of our guests, and our business will thrive. It all boils down to our purpose: MOD exists to serve people, in order to contribute to a work that works for and includes everyone. Are you ready to lead with MOD? Benefits for a Company Director of Operations Salary ranges from $75k - $125k for Director of Operations (depending on experience) Potential to earn quarterly bonus based on district performance Training and education at work Opportunities for career development and promotion Access to employee support Supplemental Insurance Plans that include critical illness, hospital income, group accident, short term disability and life insurance Free meals Tenure plan payout for being employed 5 years 100% off when dining with guests when off shift Key Responsibilities as a Director of Operations Demonstrates servant leadership to your Squad & Management Team Exhibit Grit, Growth, Generosity, and Gratitude Embraces a growth mindset for continuous improvement and change management Builds important connections with their Squad, Management team, and guests Exemplifies the attitude of taking care of our Squad and Management Team so they can focus on taking care of each other and our guests Manages with the integrity, honesty, and respect that promote the culture, performance standards, and values of MOD Cultivates a positive learning environment through clear, respectful mentorship and feedback to Management Team and Managers in training; addresses individual motivation, needs, concerns, and provides recognition Keeps Management Team inspired and motivated during peak volumes; problem solves in a dynamic, high-pressure environment Teaches operational tools to plan and achieve excellence in their store: interviewing/hiring, labor scheduling and management, business review (1:1) with General Managers, cash, and inventory management Communicates effectively; ensures all pertinent information is provided to the Management Team as directed by the COO Creates a culture and environment that meet the needs of Management Team and guests leading to a more successful business Serve your Management Teams by actively overseeing, inspiring, and challenging Managers by holding them accountable for: Building community Enhancing and maintaining an engaging store culture Delivering quality products Building guest loyalty through delivering MOD experiences Execute a profitable business through building sales and executing tools intended for profitability Preferred Qualifications for Director of Operations Some college education in Business or related field High school education or GED Desire to learn and growth with a high-growth company committed to serving others Physical Requirements for Director of Operations position As a member of our Squad, you will be working in a kitchen environment as a Director of Operations, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including possibly wearing a mask, is required. Working Conditions for Director of Operationss High noise levels due to operations, guests, and overhead music (including, but not limited to, rock, punk and alternative) May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the guest Will work near moving or mechanical parts Varying schedule to include evenings, holidays, and extended hours as business dictates Must be authorized to work in the United States This Job Description for Director of Operations is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization. Requirements 2+ years of district management experience and/or college education in Business or related field Experience in a retail or restaurant environment Desire to lead with courage and the willingness to put the needs of others ahead of your own Ability to create a safe environment while holding your team accountable to be their best Experience successfully training, developing, and leading teams High level of integrity and accountability Problem-solving abilities in a fast-paced environment Experience with labor management/schedule creation and inventory management #J-18808-Ljbffr