Shipping Office Assistant
Sofidel
The Sofidel Group Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With operations in 12 European countries and 12 U.States, we employ over 9,500 people dedicated to innovation, sustainability, and inclusivity. We own well-known brands including Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, and also produce for private-label retailers. Through the Papernet brand, we serve the Away-from-Home sector, providing quality solutions for businesses and public spaces. Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life! We are currently seeking a Shipping Office Assistant (SOA) to join our team. As a Shipping Office Assistant (SOA), you will be responsible for processing outbound shipping documentation, verifying shipping information, maintaining accurate records, and ensuring all documentation is properly scanned and filed. Check in drivers -this includes verifying their info and the order they are picking up, adding them to our log book, and then assigning them a door. Data entry- When trucks are done being loaded you will enter the appropriate data into SAP and bill the order out. Communicate with Transportation Office Assistant (TOA) with carrier estimated times of arrival. Prepare shipping labels for all small package shipments. Communicate with other departments outside of transportation for deliveries. Other responsibilities include monitoring and replying to emails in a timely manner, scanning and filing paper work, printing orders for the next day, and communicating issues to the appropriate department / or supervisor. High School Diploma required; Minimum 3 years Proven experience as shipping and receiving admin/clerk or similar position Bilingual in English and Spanish Knowledge in SAP and MS Office Competitive hourly wages
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holidays
- Previous experience in shipping, logistics, transportation, warehousing, or a related administrative role preferred.
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