Assistant Aquatics Manager

Job Summary:

The Assistant Aquatics Manager assists with the management and supervision of aquatic programs, operations, and staff, including indoor and seasonal outdoor pool facilities. This role helps ensure the safety and satisfaction of pool patrons while maintaining high standards for aquatic programming, including swim lessons, lifeguard training, swim team activities, and special events. The Assistant Aquatics Manager works closely with the Aquatics Director to support smooth day-to-day operations and ensure compliance with applicable health and safety regulations.

Job Responsibilities: Must have 3-5 years of supervisory experience to be considered for this role.

Program Management:

• Assist the director as assigned with planning, scheduling, implementation, registration, teaching, staffing, and evaluation of aquatic programs, including JSplash swim lessons, lifeguard training, swim team season, and special events for indoor and outdoor pools.
• Maintain accurate participant records and complete additional program tasks as assigned by the Aquatics Director.

Summer Outdoor Pool Operations:

• Oversee and participate in outdoor pool preparation, opening, daily operation, closing, seasonal maintenance, water quality, equipment, safety standards, and off-season storage.
• Create summer employee onboarding before Memorial Day weekend and manage staffing, including recruiting seasonal lifeguards and ECC swim instructors as needed.
• Support ECC camp by ensuring required staffing ratios, completing swim report cards, coordinating fun day activities, and maintaining the buddy check system.
• Coordinate summer programs, specialty events, birthday parties, rentals, and high-traffic operations while maintaining safety and service standards.
• Complete end-of-season inventory for furniture and supplies needed for the following season.

Staff Supervision and Development:

• Assist with recruiting, hiring, training, supervising, scheduling, and evaluating lifeguards, swim instructors, and aquatic staff for indoor and outdoor operations.
• Conduct monthly in-service lifeguard training and ensure staff maintain required certifications, including lifeguard, CPR, and first aid.
• Monitor attendance, performance, safety protocol compliance, and provide department coverage for callouts or unmet lifeguard/instructor staffing needs.

Facility and Safety Management:

• As assigned by the director, oversee daily indoor and outdoor pool operations, private locker room whirlpool facilities, cleanliness, water chemistry, equipment, and safety inspections.
• Ensure compliance with local, state, and federal safety regulations, water quality standards, chemical levels, and safety protocols.
• Coordinate maintenance and repairs with staff and vendors, manage staffing levels, provide emergency coverage, and serve as Fitness and Wellness Manager on Duty 1-2 nights per week and assigned weekends.

Customer Service:

• In partnership with the director serve as a point of contact for indoor and outdoor pool patrons, respond to inquiries, concerns, and complaints, and maintain a positive, welcoming environment.
• Enforce pool rules and regulations professionally and maintain accurate reporting of incidents deemed documentable.

Budgeting and Administration:

• Assist with preparing, monitoring, and tracking aquatics budgets, expenses, and revenue for programs, outdoor pool season, lifeguard courses, and special events.
• Maintain accurate certification, participation, incident, and internal reporting records.
• Promote communication and cooperation between Aquatics, other departments, and Federation agencies related to scheduling, events, and operational interruptions.

Additional Duties:

• Participate in agency-wide special events, programming, staff meetings, professional development, and departmental events as assigned.
• Perform other duties as needed and assigned by the director.

Required Licenses/ Certificates/Registrations

• Valid driver's license and proof of insurance.
• Current certification in American Red Cross Lifeguarding, CPR/AED, and First Aid required.
• Certified Pool Operator (CPO) is required within 60 days of hire.
• American Red Cross Lifeguard Instructor (LGI) or Water Safety Instructor (WSI) certification required within 180 days of hire

Required Education & Experience:

• High school graduate - required.
• Bachelor's degree in Recreation, Sports Management, Physical Education, or a related field preferred.
• Must have 3-5 years of experience in supervisory role
• Proficiency in Microsoft Office
• Proficient in staffing scheduler - e.g. When2Work, ADP etc.
• Proficient in various CRM Platforms - e.g. Daxko Operations, salesforce etc.
• Ability to maintain high level of confidentiality

Additional Technical Requirements:

• Ability to perform work that is routine and strong attention to details
• Knowledge of systems and functionality.
• Ability to work in cross-functional teams.
• Excellent project management, customer service, organization, and time management skills.

Benefits include: Generous PTO; Medical, dental, and vision care included; 403b plan eligible; Group term life insurance; Voluntary disability insurance plan; FSA & HSA options available; Gym membership included and other employee discounts are available.

EEO Statement:

The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person's actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics.

The Federation participates in the E-Verify program.

The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us via the link on this posting.