Import Specialist

As a global client‑centered logistics operator, Noatum Logistics provides integrated value‑added solutions for the supply chain of all our clients. With a vast network of offices in 27 different countries, Noatum Logistics has onsite experts to develop and execute logistics solutions tailored to meet our client’s needs. Renowned for its excellent service and specialized staff, the company has positioned itself as an industry leader, offering solutions to meet the needs of clients across various sectors. Our services include Air Freight, Ocean Freight, Road & Rail Freight, Customs Brokerage, Warehousing & Distribution, and Value Supply Chain services. The solutions offered are Integrated Supply Chain Solutions, 3PL for eCommerce business (eSolutions), Reefer/Cold Chain Logistics, and Project Cargo. Noatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare. About The Role We are looking for an Import Specialist III to join our dynamic team at Noatum Logistics. In this role, you will be responsible for the daily freight forwarding operations including customer service, shipment tracking, document handling, and regulatory compliance. The import specialist plans and schedules appropriate services to maintain an effective balance between customer service and shipment costs. The import specialist develops a thorough understanding of our clients’ shipping requirements and patterns; demonstrates sound customer service and data entry skills; and develops job related knowledge to support growth within their current position and further career development. Key Responsibilities Enter transportation data to meet regulatory and tracking requirements. Ensure regulatory requirements and proper documentation (transit and customs clearance) exist for shipments. Process, distribute, and release shipment documentation to carriers, forwarders, customers, and agents promptly. Complete all necessary data entry and confirm key milestones (departure, arrival, customs clearance, PODs, etc.) per customer standard operating procedures. Negotiate shipping rates and submit to local management for approval. Accurate billing to clients based on established pricing while maintaining appropriate costs and profits. Use knowledge of Incoterms and commercial invoicing to support customer needs. Develop methods and procedures for transporting commodities from local/offshore locations to warehouses, storage facilities, or final consignee locations. Arrange transfer and delivery of shipments with appropriate partners. Prepare shipment management information and reports as requested per department KPIs. Manage import needs for larger or more complex key accounts or specialized services for multiple customers. Arrange inbound bonded movement of cargo. Assist supervisor/manager in training new employees. Maintain successful relationships with customers, government agencies, and local vendors. Participate as an effective team member with the ability to multi‑task in a fast‑paced environment. Maintain courteous, prompt, and efficient customer relations. Ensure a clean, organized, safe, and healthy environment for all personnel. What We Are Looking For Minimum 5 years’ experience in import operations with an international freight forwarder. Knowledgeable in all facets of air and ocean imports. Understanding of applicable state, federal, and international laws and regulations related to customs, security, air, ocean, domestic trucking, intermodal, and other import/export government agencies. Willingness to support and train junior operators. Experience using logistics software – CargoWise experience is a strong plus. Excellent customer service skills. Effective verbal, written, and interpersonal communication skills. Proficient mathematical skills using units of currency, weight, volume, and distance. Ability to work independently or as part of a team. Competency in PC, spreadsheets, and database applications (including Microsoft Office Suite). High school diploma or equivalent. Physical Requirements Full inclusion commitment: reasonable accommodations for persons with disabilities. The job is performed indoors in a traditional office setting, requiring extended periods of sitting while working at a computer and occasional fast‑paced operations. Occasional standing, walking, sitting, and reaching with hands and arms. Specific vision abilities: close vision, distance vision, and ability to adjust focus. Ability to communicate orally with customers, vendors, management, and co‑workers via telephone, virtual meetings, and e‑mail. Hearing, vision, and speaking within normal ranges. Good manual dexterity for use of common office equipment such as computers, calculators, and copiers. Regular use of a computer keyboard, mouse, and telephone keypad. What We Offer Permanent contract – stability and long‑term career opportunities. Flexible benefits plan – health, dental, vision, 401(k) with company match. Birthday leave – a day off for your birthday. 11 paid holidays and 5 floating holidays. Flexible work schedules. Professional growth – access to continuous learning and development opportunities. Collaborative & international environment – work with diverse teams in a global network. Corporate university – ongoing training programs. At Noatum Logistics, we guarantee equal opportunities and non‑discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people’s talents in all their diversity while eliminating any form of discrimination. #J-18808-Ljbffr