Clinical Operations Liaison for Radiologic Sciences Program

Clinical Operations Liaison for Radiologic Sciences Program

The Clinical Operations Liaison supports the operational coordination of the Radiologic Sciences Program's clinical education partnerships with affiliated healthcare institutions. The position assists with communication between the university and clinical affiliates, coordination of student clinical placements, and administrative oversight of clinical education processes.

Working in collaboration with the Clinical Coordinator and program leadership, the Clinical Operations Liaison assists with onboarding clinical affiliates and ensuring completion of required documentation and agreements. The role contributes to maintaining the program's clinical education infrastructure and supports effective clinical training experiences for students enrolled in the Radiologic Sciences Program.

Responsibilities include maintaining regular communication with clinical affiliate leadership, assisting with onboarding new clinical affiliates, supporting relationship management with hospitals and imaging centers participating in the program's clinical education network, aiding with scheduling logistics for clinical rotations, monitoring clinical site availability, serving as a liaison between the Radiologic Sciences Program and clinical preceptors, helping with communicating program policies, managing the coordination of student clinical evaluations and feedback processes, working with the administration of clinical education tracking systems, collaborating with the preparation of reports related to clinical education activities, cooperating with the training and development of clinical preceptors and clinical instructors, sustaining communication of program updates and operational information to clinical affiliates, and participating in meetings, training sessions, and site visits related to clinical education coordination as needed.

This position operates primarily in a remote work environment while supporting the Radiologic Sciences Program's clinical education network. The Clinical Operations Liaison will periodically visit affiliated clinical sites to support clinical partnership engagement, onboarding activities, and operational coordination with hospital leadership and clinical preceptors. The position may also require occasional visits to the St. John's University campus to attend departmental meetings, program planning sessions, and other university-related activities. Travel within the regional clinical affiliate network may be required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities. These include prolonged periods of sitting while working on a computer, attending virtual meetings, and performing administrative tasks; frequent use of computers, laptops, and mobile devices for communication, documentation, scheduling, and data management; ability to communicate effectively in person, by telephone, and through virtual platforms with university personnel, clinical affiliates, and external partners; ability to travel to clinical affiliate sites within the New York metropolitan area as required; ability to walk through hospital and clinical environments, including navigating hallways, administrative offices, and clinical departments; ability to stand for extended periods during meetings, site visits, or program events; ability to move between multiple work environments, including remote work settings, clinical sites, and university campus facilities as needed; ability to lift or move light materials (generally up to 15–20 pounds), such as program materials, documents, or event supplies; and ability to adapt to varied professional environments, including office settings, healthcare facilities, and university event spaces.

Clinical facilities can expose employees to various occupational hazards that can significantly impact their health and safety. These hazards include exposure to infectious diseases, workplace violence, and ergonomic risks associated with manual patient handling and repetitive tasks.

Position Type/Expected Hours of Work: 16 hours per week divided across 1 or 2 days as needed per semester. Employees are required to have their own method of transportation to and from clinical sites and to campus as needed.

Required Qualifications include a Bachelor's degree from an accredited institution in marketing, business administration, communications, healthcare administration, or related field; demonstrated experience in relationship management, business development, partnership coordination, or external stakeholder engagement; experience in sales, marketing, account management, program coordination, or a related professional role requiring strong client or partner interaction; strong organizational and project coordination skills with the ability to manage multiple priorities and external partnerships simultaneously; excellent interpersonal, written, and verbal communication skills with the ability to build and maintain professional relationships with healthcare partners, faculty, and program staff; ability to conduct outreach, develop partnerships, and maintain ongoing engagement with external organizations; proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint; ability to work independently in a remote or hybrid work environment while maintaining consistent communication with program leadership; ability to travel to clinical affiliate sites within the New York metropolitan area and attend occasional meetings on campus; and demonstrated ability to maintain professionalism, confidentiality, and discretion when handling sensitive information.

Preferred Qualifications include a Master's degree in business administration, marketing, management, healthcare administration, higher education administration, or related field; experience in marketing, sales, account management, partnership development, or external stakeholder engagement; experience in coordinating programs, projects, or events involving multiple partners or organizations; familiarity with healthcare environments, hospital systems, or clinical education programs; and experience working in higher education or supporting academic programs.

In compliance with NYC's Pay Transparency Act, the hourly salary range for this position is $50.00-$60.00. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

*Important Note- St. John's is NOT an E-Verify Employer. Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.