Cashier

TITLE: Cashier

POSITION TYPE: Part Time - Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: Oakland Ice Center

REPORTS TO: Cheryl Nichols, Assistant General Manager

POSTING DATED: July 22, 2026

Pay Range: $22.57 per hour

Position Summary:

Responsible for taking in all monies for admission, skate rentals, lessons, and sales. Serves as the point of contact for all customer questions and concerns for the facility- in tandem with the building operations team.

Shift Information:

• Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including holidays, weekends are mandatory.

Essential Functions:

• Provides excellent customer service and ensures that all policies are properly implemented.
• Answers telephones and public inquiries giving information concerning public and private sessions, Learn to Skate lessons and facility usage fee rates.
• Understands and explains all of Sharks Ice programs and policies.
• Assists Hockey and Skating Managers in accepting and processing registrations as necessary.
• Knows emergency procedures for equipment and evacuation plan.
• Ensures the overall cleanliness of the front desk and surrounding areas.
• Knows appropriate avenues/channels to find any unknown information.
• Responsible for appropriate lighting for events
• Responsible for starting and ending sessions at appropriate time
• Performs additional duties as required.

Required Qualifications:

• Demonstrated aptitude for working with numbers and relating to the general public.
• Excellent communication and customer service skills.
• Positive attitude, self motivated.
• Must be able to stand for long periods of time.
• Must be able to work in a cold environment.
• Must clear background check with no felony convictions and a clear driving record
• Must be able to wear SSE assigned uniform during all shifts
• Must be a team player
• Must be able to work with people of all ages
• Ability to learn new skills quickly

What We Offer:

• Hourly rate $21.48
• Employee referral bonus of $200 for every friend hired!
• 30% discount in the Sharks Pro Shop
• Fun environment
• Food and beverage discount at Aramark locations
• Free Barracuda tickets for most games
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)

Summary :

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.