Travel Customer Care Lead — Hybrid Support Manager
Cruise-Planners
Cruise-Planners in Town of Florida, NY, is seeking a dedicated professional to lead the recruitment and development of customer service agents within our Customer Service department. This role involves fostering a positive environment and managing departmental projects as directed. Responsibilities include overseeing daily operations, providing coaching, maintaining service levels, and collaborating across departments. Candidates should have a strong background in customer service metrics and excellent communication skills, with a bachelor's degree preferred. This position offers a hybrid work structure. #J-18808-Ljbffr Cruise-Planners
Vacancy posted 3 days ago
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