Invoicing & Operations Specialist - Marketing

Job Summary This position will be responsible for invoice processing, marketing billing, point‑of‑sale (POS) fulfillment, and supporting key marketing operations initiatives. In this role, the individual will collaborate closely with La‑Z‑Boy’s finance teams to assist with budget management, accruals, forecasting, and the monthly and quarterly close processes. Key Responsibilities Invoice Processing & Financial Coordination – Process up to 200 national and retail marketing invoices monthly; manage invoice processing across multiple financial systems (E1 and Hive9); coordinate with external vendors, the retail marketing team, finance, and accounts payable teams to ensure proper payment and market allocation. Manage credit requests for marketing and lead dealer invoicing for select marketing and dealer programs, including E1 billings on a monthly, quarterly or yearly basis for programs such as Rendering Tool, CRM, Dealer email, Website, and Branded Catalog. Partner with Procurement to set up new vendors in E1, as needed by the Marketing department. Financial Planning, Reporting & Budget Management – Support the finance team with month‑end/quarter‑end close processes for retail marketing for company‑owned stores; provide reporting and guidance on paid expenses, new accruals and reversed accruals for 75+ DMAs and HQ; lead budget forecast meetings with the marketing team; input expected expenses into a marketing finance tool; maintain Planful, budget trackers, and other related tools; assist in the implementation of Planful for the marketing team; manage quarterly inputs into the Hive9 system as required. Estimate use tax on eligible goods by working with the internal tax department. Marketing Operations & Retail Support – Perform operational duties to support promotional set‑up, including RMS finance code set‑up; work with the operations team to accurately set up promo specs; assist with the web management of hours, promo banners, and trafficking of print ads or digital assets. Assist with ordering of marketing POS/signage/swatches for newly remodeled stores, new openings, and acquired stores; work with fulfillment partners to process invoices with added transportation costs. Partner with Channel Marketing team to ensure core POS/Fixture inventory is properly managed and re‑ordered when needed based on expected usage; support inventory management and invoicing for fulfillment as needed. Scope & Impact The role processes invoices monthly for all national and retail media activity and issues monthly billing for marketing expenses for all La‑Z‑Boy retail stores. It also assists the finance team on monthly close, accruals, budget management and forecasting for the retail marketing team, and manages fulfillment duties such as inventory levels, ordering materials, and coordinating with agency partners and store channels. Minimum Requirements Bachelor’s degree in Business or related field with 0‑2 years of relevant experience. Strong organizational skills with the ability to manage multiple projects and adapt to changing circumstances and priorities. Ability to work in a cross‑functional team environment. Proficient with Excel, Microsoft Office and PowerPoint. Prior experience with ERP systems/Oracle JD Edwards. Flexible and willing to learn or adapt to new systems and programs. Travel up to 5% of time. Preferred Requirements Experience with Hive9 and/or Planful tools. Supervisory Responsibilities None. Physical Demands / Work Environment Office environment with no specific or unusual physical or environmental demands. Often required repetitive hand motion (typing), hearing, listening, and speaking. Seldom required to stand, walk, bend, stoop, climb stairs, kneel, squat, crouch, or reach overhead. No requirement to lift over 50 pounds. Other Duties Miscellaneous duties may change at any time with or without notice. Benefits for Employees in the US Medical, Vision, Dental and Basic Life Insurance. 401(k) retirement plan with company match up to 6%. Paid time off: 9‑11 paid holidays, two weeks’ prorated vacation for new hires, and personal or state‑mandated sick time. For more information about benefits, visit: . Equal Opportunity Employer La‑Z‑Boy Incorporated is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations are available for applicants who need adjustments during the application, interview or hiring process. Legal Notice La‑Z‑Boy Incorporated is a private, for‑profit employer that is not a government contractor and therefore does not require employment of veterans or individuals under the 33‑year‑old Black‑Berry application period. The company is not a party to the Rehabilitation Act of 1973, the Fair Labor Standards Act, the Young Labor Act, or the Age Discrimination Act. #J-18808-Ljbffr