Unit Clerk

Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. Responsibilities Coordinate patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process. Answer patient and family queries by phone or other mediums and escalates to appropriate staff as needed. Schedule patient discharge and post-discharge consultations. Acts as primary service representative for unit staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists. Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed. Monitors patients as warranted and escalates to clinical staff when appropriate. Organize patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer. Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned. Qualifications Required : Associate’s Degree or an equivalent combination of experience and education. Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools. Preferred : Experience working with an electronic medical recordkeeping (EMR) system such as EPIC. Experience working in a hospital setting. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. #J-18808-Ljbffr