RMA Test Technician
EPC POWER CORP.
Job Description
Job Description
Description:
The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and service parts. This role blends hands-on technical work with documentation, inventory awareness, and strong cross-functional collaboration in support of Customer Success objectives.
The position supports EPC Power’s customers by ensuring returned products are repaired, tested, documented, and returned efficiently while maintaining quality and safety standards. The role requires flexibility and adaptability due to the company’s rapid growth and evolving customer needs.
Requirements:Key Responsibilities:
- Perform testing, troubleshooting, and repair of EPC Power products and subassemblies
- Set up, operate, and tear down test stands safely and efficiently
- Diagnose failures, support root-cause identification, and implement corrective actions
- Complete repair, rework, final assembly, and product restoration activities
- Accurately document testing, troubleshooting, repairs, and RMA activity
- Support RMA material handling including packaging, shipping, and inventory tracking
- Collaborate cross-functionally with Customer Success, engineering, production, quality, warehouse, and service teams
- Maintain safety, quality, and 5S standards
- Adapt to shifting priorities in a fast-paced, growing organization
Qualifications (Required):
- High school diploma or equivalent
- Experience using hand tools and working safely with electrical equipment
- Basic computer skills (Microsoft Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to follow instructions while taking initiative to improve processes
- Experience working in a team-based, fast-paced environment
- Reliable attendance and ability to safely lift and move heavy products
Qualifications (Preferred):
- Experience testing, troubleshooting, or repairing electrical or power-electronic products
- Experience in manufacturing, test lab, or RMA environments
- Experience using Salesforce and NetSuite for case, RMA, inventory, or documentation tracking
- Familiarity with ERP systems and structured documentation processes
- Inventory handling and material coordination experience
- Familiarity with EPC Power products
- Associate’s or Bachelor’s degree in engineering or related technical field
Benefits
- 401(k) with company matching
- Medical, dental, and vision insurance
- Disability and life insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Tuition reimbursement
EPC Power is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the RMA Test Technician in Simpsonville, SC vacancy
$24 - $37.4 per hour
...DescriptionAs a Test Technician, you will be working with the creative and technical forces behind the design and development team of new power conversion systems. Your knowledge of processes, production testing, complex problem-solving skills, and high-quality standards...SuggestedFlexible hoursWeekend workEPC Power
Simpsonville, SC4 days ago- ...Engineering Test TechnicianThe Engineering Test Technician position provides direct technical support to the engineering team. This role is involved in setting up, performing, and collecting data from engineering tests, in order to document results that aid in developmental...Suggested
EPC Power
Fountain Inn, SC4 days ago - ...including cabinet wiring design and diagrams, inverter and component testing, and manufacturing support. After training and becoming familiar... .... Troubleshoot/root cause mechanical failures in production/RMA equipment. Develop, coordinate, and participate in board and...Suggested
$45 per hour
...international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't...SuggestedHourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursOnline Consumer Panels America
Fountain Inn, SC1 day ago$500 per week
...minutes each session. Compensation varies per study. Please complete your profile to view projects available to you. Notes on Product Testing: - Each product test is conducted by a third party, independent company. - There is no cost to use our service. Any costs are...SuggestedRemote workProduct Review Jobs
Simpsonville, SC3 days ago$790 per week
...Try products before they hit shelves — and get paid for your feedback. Focus Group Panel matches you with paid product tests and remote research from brands you already know. Active members earn up to $790 a week on the studies they qualify for. No experience needed....Full timePart timeRemote workFocus Group Panel
Mauldin, SC1 day ago$25 - $45 per hour
...international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGreat Lion Co
Mauldin, SC3 days ago- ...Job Title Maintenance Technician Location 300 Garlington Road, Greenville, SC, 29615, United States Job Category Maintenance Industry Manufacturing, Industrial Employee Type Full Time Contact Information Name: Abby Asbury Phone: 423-...Full time
- ...wireless, energy, data centers, enterprise, tribal communities, and government and education sectors. We are seeking Fiber Testing Technicians who play a critical role in ensuring the timely delivery, performance, and activation of fiber optic telecommunications...Night shiftWeekend workAfternoon shift
$400 per week
...independent brands. Assignments include short online surveys (10–20 min), phone or video interviews (30–60 min), and at-home product tests. You choose which studies to accept, no quotas or schedules. What to expect: Each study pays individually, the rate and...Remote workFlexible hoursBuzzTesters
Greenville, SC1 day ago$85.39k - $116.98k
...Job Description Job Description Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (ATE) Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust...Full timeWork experience placementRemote work- ...opportunity for you at Rainbow Restoration as a Fire & Contents Cleaning Technician! The ideal candidate is self-driven, enthusiastic, and... ...License with a clean driving record Ability to pass a drug test and extensive background screening Ability to lift and/or move...Full timeLocal area
Rainbow Restoration
Greenville, SC11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to RMA Test Technician. Be the first to apply!
