Comptroller - CAPPS Financials Travel and Expense Analyst for System Support (Systems Analyst VI)

Responsibilities Provide CAPPS Production core system support: Plans, designs, develops, implements, supports, and maintains the information technology security measures to safeguard system information. Provide system expertise and functional support throughout the application development and application change processes, including duties associated with integration between CAPPS Financial and other CPA legacy systems, as needed. Provide functional support primarily for the CAPPS Travel & Expense (T&E) and/or Accounts Payable (AP) module(s). Identify problems and propose innovative solutions for all CAPPS modules. Develop functional design documents for all required code modifications. Coordinates and/or tests and diagnoses systems to ensure critical requirements are met. Develop reporting and system requirements. Active participation in the Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities. Plan and participate in all disaster recovery exercises and serve as an ERG Primary Telework participant. Oversees and/or trains staff prior to the implementation of technical and/or systems upgrades and offers advice and guidance during the implementation process. Assist the CAPPS Production Support Service Desk team as needed. Provides mentorship for Agency Services personnel as opportunities for cross‑training and knowledge sharing are presented. All production support is expected to account for the system interdependencies with other functionality, modules, legacy systems, reporting needs, and overall data integrity. Provide CAPPS Deployment and Expansion support: Perform customer‑facing responsibilities in support of the CAPPS Expansion efforts for Central and Hub agencies. Analyze agency‑specific fits/gaps and determine the impact on agency business processes. Primarily focused on the T&E and/or AP modules. Perform configuration and prototyping based on direct interaction with designated agency personnel and in accordance with best practices. Provide training assistance and User Acceptance Testing support for designated agency personnel. Coordinate and perform functional Expansion “go live” cutover activities in concert with technical resources. Provide on‑site support to designated agencies as assigned. Maintain concise and accurate documentation of Expansion analyses and deliverables. Communicate complex concepts both verbally and in writing. Examples of Deployment and Expansion may include, but are not limited to: New Agency Setup Module Expansions for additional functionality Third‑party integrations for additional functionality Project Management and Special Processing Support: Oversees and/or conducts studies and prepares reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions. Oversees projects that cross functional agency systems and other state entities that require coordinating, planning, and scheduling during project development and implementation stages. Coordinates and/or participates in the development and execution of enterprise‑level strategies and technical direction, including establishing processes and procedures for executing and maintaining technology road maps. May participate in multiple projects. Participates in conversion activities. Performs all duties within the approved project scope and on schedule according to project milestones, deliverables, and due dates. Maintains all documentation in accordance with approved deployment methodology. Examples of projects and special processing may include, but are not limited to: Audit Support Fiscal Year End Image Upgrade Legislative Coordination Security Analysis Tools Upgrade Perform all other related duties as assigned. Qualifications Minimum Qualifications Four‑year university degree (Bachelor’s). Education requirement may be substituted with up to four (4) years of related experience. Six years of experience with process or systems analysis work in any combination of general ledger/commitment control, purchasing/e‑procurement, accounts payable, billing/accounts receivable, inventory, asset management, project costing, customer contracts, grant accounting, or planning and budgeting. Two years of experience working with the T&E and/or AP module in the PeopleSoft version 9.2 or higher. Experience writing Functional Design Documents. Experience participating in ERP initiatives. Experience supporting ERP systems in a production environment. Preferred Qualifications Education with a bachelor’s degree in Business, Public Administration, Communications, Computer Science, Computer Information Systems, or Management Information Systems. Experience developing requirements, analyzing, designing, developing, testing and implementing components of one or more of the Comptroller’s statewide financial systems. Experience writing queries via SQL Developer and analyzing data using PeopleSoft FSCM AR and/or PO module. Experience working with Texas state government processes, policies, and procedures. Experience creating training curricula, conducting training classes, and evaluating training classes or programs. Licenses and Certifications ITIL Training—required to be completed annually. The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT service management and IT asset management. New hires must complete initial ITIL Journey training by December 31 of the first year. Certification is not required, but training is mandatory. Preferred certifications: PeopleSoft Financials functional certification(s), Project Management Professional (PMP), Certified Public Accountant (CPA), and/or Government Financials certification(s). Benefits Strong benefits package including insurance, retirement plans, and a flexible work schedule. See our benefits offering for more details. Employment Eligibility and EEO Statement The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other basis protected by law. Applicants must submit a résumé and a completed application. Applicant must be eligible to work in the United States and remain eligible during the term of employment. #J-18808-Ljbffr Texas Comptroller of Public Accounts