QUALITY SYSTEMS MANAGER III

McCormick & Company, Inc. is seeking a full‑time Quality Systems Manager to work in the South Bend plant, located at 3425 Lathrop Street, South Bend, IN. The position reports to a Quality Manager II and requires flexibility to work on and support different shifts. Position Overview Under the direct supervision of the Quality Manager, the incumbent is responsible for the development, implementation, and auditing of the Quality Systems for all departments of the Plant. The role also manages sanitation to ensure all GMP requirements are met, and manages the Hazard Analysis and Critical Control Point (HACCP) program for the Plant, ensuring compliance with Corporate, Regulatory, and Customer requirements. Key Responsibilities Responsible for the maintenance and implementation of the Plant's Quality Systems Policies and Procedures. Will ensure that each department has appropriate systems in place to assure compliance with all expectations and provide assistance when necessary to develop such programs. 20% Documents the Plant's HACCP Program to ensure that all verifications and validations are current. Will ensure food safety by conducting/supervising internal audits, identifying root causes, recommending corrective actions, and working with Production and Engineering to verify line changes. 20% Facilitates third‑party and regulatory audits for the Plant. Maintains documentation of all Quality programs to assist and support Customer Audits as well. 20% Provides feedback to all Plant departments on sanitation and GMP issues. 5% Monitors warehouse performance in the areas of sanitation/pest control. Provides an ongoing audit of the program in place and delivers feedback. 10% Required to make strategic purchases to maintain quality systems and manage any implementation projects related to the purchase. 5% Responsible for Quality System programs, HACCP pest control, CGMP, Recall, Food Allergen, Sanitation Complaint process. 10% Coordinates Plant activities and training as they relate to Divisional and Corporate Quality System Programs. 10% Required Qualifications Bachelor's Degree in Biology, Chemistry, Food Science, Food Engineering, or a related discipline. 4 years of manufacturing QC experience, with at least 2 years of food manufacturing QC experience. Understanding of food processing requirements and government regulations. Ability to work independently, with flexible work hours, good organizational skills, and excellent verbal and written communication skills. Frequent communication with upper management, regulatory inspectors, and customers. HACCP programs and documentation—critical. Experience with functional/industry/commercial knowledge and business acumen. Preferred Qualifications Experience with functional/industry/commercial knowledge and business acumen. SAP experience preferred. Dimension Will be dealing with product recalls, customer complaints. Contact with customers regarding complaints in the field. Must have tact, diplomacy in handling complaints. Also deals with customer audits and auditors. Incumbent may impact, either positively or negatively the business unit through quality errors that are not caught. The negative impact could be significant for the McCormick reputation as well as significant costs associated with quality errors in the form of incorrectly manufactured product that would need to be destroyed. This could be in the $100,000 range. Benefits McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k) profit sharing, paid holidays, and vacations. Equal Opportunity Statement McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr McCormick & Company, Incorporated