Teller Retail Banker

Overview Your Future Starts Here! Woodforest National Bank is a privately owned, award-winning bank known for its strong community focus. We are one of the largest employee-owned banks in the country through our Employee Stock Ownership Plan (ESOP). We are committed to serving communities and meeting customers' financial needs, and we actively volunteer with local charities and food banks. Our Retail Bankers are the face of our organization and play a critical role in caring for customers daily. With training, you will engage with customers and offer products and services that best meet their needs, building a foundation for advancement opportunities and a robust career in banking at Woodforest. Responsibilities Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Process transactions, open accounts, and perform account maintenance. Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Apply problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Qualifications Minimum Qualifications/Experience: 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree. Previous in-store banking experience is preferred, but not required. Must be positive and engaging. Formal Education & Certification: High School Diploma or equivalent required. Work Details Work Status: Full-time. Supervisory Responsibility: No. Travel: Little to no overnight travel expected. Based on occasional business need, you may be required to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: Standing most of the time; may involve walking, bending, stooping or sitting for brief periods; occasionally lifting and carrying items up to 30 lbs. Location & Schedule Primary Location: North Carolina – Wilson Schedule: Full-time Work Locations: NC - Wilson WM-0278 2500 Forest Hills Rd W Wilson 27893 Unposting Date: Ongoing Organization: North Carolina Benefits & Rewards Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. We walk the talk from the CEO to front-line employees. Be an Owner with our ESOP, where your hard work translates into ownership and the opportunity to share in Woodforest’s growth. 401(k) Company Match in ESOP Woodforest adds 50¢ for each $1 you save (up to 6% of eligible pay). The match is made in Woodforest stock held in your ESOP account. Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time. Medical Coverage 12 comprehensive plans available at an affordable cost. Disability & Life Insurance Short and long-term disability, life, AD&D, 100% paid for by Woodforest, with additional benefits available. Well-being Program (Employee Assistance Program) supports physical, mental, and financial health. Resource Champions connect you to comprehensive services including banking, wealth planning, ESOP, health & wellness programs, community involvement & financial literacy education. This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will govern. The information should in no way be construed as a promise or guarantee of employment. Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to veteran status or disability status, protected by applicable federal, state, or local laws. Woodforest National Bank services customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia. #J-18808-Ljbffr