High-Risk Youth Case Manager

Work For Good!

Salary

$45,760 - $57,200 annually (depending on experience and education)

Location

5301 Mt Rushmore Road, Rapid City, SD 57701

Position Overview

A High-Risk Youth Case Manager provides intensive case management, outreach, advocacy, service coordination, and intervention services to youth and families impacted by violence, trauma, behavioral health concerns, family instability, truancy, and justice-system involvement. The position utilizes a culturally responsive, trauma-informed, and strengths-based approach to engage youth, support family stability, reduce risk factors, promote resilience, and connect youth and families to appropriate community resources.

This position serves as a key member of the Community Violence Intervention and Prevention Initiative (CVIPI), working collaboratively with law enforcement, schools, behavioral health providers, victim service agencies, community organizations, and families to reduce violence exposure and improve outcomes for vulnerable youth. The position incorporates the relationship-building, advocacy, and family engagement principles while expanding responsibilities to include violence prevention, intervention, and community outreach activities

Benefits of Employment at CHS

• Work-Life Balance: Monday – Friday; with ability to flex hours depending on client needs.
• Comprehensive Benefits: Equal up to 30% of your salary . Two health insurance options (Traditional Plan & High Deductible Health Plan with HSA), vision, dental, employer-paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability, and additional voluntary life and critical illness plans.
• Financial/Education Assistance: Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
• Competitive Compensation: $45,760 - $57,200 annually (depending on experience and education) with yearly merit-based raises.
• Generous Paid Time Off: Includes a generous PTO package with 40 hours upfront, 10 paid holidays, and 8 hours "Day of Service" for volunteering in the community.
• Retirement Plans: Once entry into the plan, employees receive a 3% employer contribution each pay period and an up to an additional 5% profit sharing . Employees are 100% vested after 4 years of credited service.
• Referral Bonuses: Earn up to $1,000 for referring new employees.

What You Will Do

• Build rapport and develop therapeutic relationships with youth and families to assess needs, stabilize crises, intervene appropriately, and advocate for services that address immediate concerns and promote long-term success.
• Provide trauma-informed case management, advocacy, and support services to youth and families impacted by violence, trauma, behavioral health concerns, truancy, justice system involvement, and other significant life challenges.

Conduct proactive outreach to youth exposed to community or household trauma and engage youth identified as high-risk through project referral pathways.

• Complete assessments to identify strengths, needs, barriers, risks, and service needs, and develop individualized service plans.
• Assess and coordinate appropriate therapeutic, behavioral health, victim advocacy, educational, healthcare, and community-based services for youth and families.
• Serve as a mentor, advocate, and resource navigator, helping youth and families overcome barriers and access needed supports.
• Coordinate care and collaborate with schools, law enforcement, behavioral health providers, juvenile justice partners, victim service organizations, and community agencies.
• Support youth and families involved in court-ordered, diversion, or other community-based programming.
• Participate in multidisciplinary team meetings, case reviews, and partner coordination meetings to support positive client outcomes.
• Engage in community outreach, violence prevention initiatives, and neighborhood-based activities that support youth, families, and community safety.
• Collaborate with project leadership and community partners in responding to situations involving actual or potential youth violence and trauma exposure.
• Maintain accurate documentation, case records, and data collection in accordance with agency, grant, and program requirements.
• Assist with program evaluation, outcome tracking, and impact reporting activities.
• Participate in stakeholder meetings, training opportunities, and continuous quality improvement efforts.
• Demonstrate professional, ethical, culturally responsive, and trauma-informed practices while supporting the mission and values of the organization.

What We’ll Love About You

• Client/Public Interactions – Must be able to provide courteous and respectful personal attention to promote individual client satisfaction and the public perception and reputation of the Agency. Recognizes and promotes individual, racial and cultural diversity. Responds effectively, tactfully, and with maturity in highly - emotionally- charged situations.
• Communication Methods – Must be able to get important points across in the process of responding to children, adult clients, and co-workers. Listens carefully to complex issues in order to effectively respond. Portrays a welcoming and accepting attitude to clients, co-workers, and public. Difficult and sensitive issues require careful articulation so as to preserve a relationship or to prevent misunderstanding and potential liability to the Agency. Written and oral communication is important. Educates and mentors.
• Independent Self-Direction – Must be able to fulfill the responsibilities of the position with little or no supervision and under often stressful conditions. Assesses priorities and changing needs. Makes prudent decisions.
• Problem-Solving – Must be able to analyze and develop timely, conclusive solutions to a variety of complex issues.
• Professional/Ethical Conduct – Must be able to conduct oneself in a manner that promotes professionalism and teamwork throughout the Agency, setting an example for others to follow. Responsibility for highly confidential and sensitive information requires ethics and professionalism beyond reproach.
• Time Management, Use of Work Time – Must be able to organize and prioritize tasks to maximize productive results. Deadlines are met and services expediently delivered.
• Teamwork Methods, Team Membership Relationship s - Must be able to contribute as a team member so as to promote the achievement of team goals. Cooperatively and respectfully interacts with other team members to encourage positive results. Actively participates in the necessary tasks of the team and vocally shares ideas.
• Quality – Must be able to be committed to delivering exceptional quality, fostering a culture of continuous improvement, and ensuring the safety and well-being of children and families in all aspects of our work.
• Mission Alignment - A genuine commitment to the mission of Children’s Home Society and a desire to
• contribute to its success.

Requirements

Education

• Education: Bachelor’s Degree required. Master’s degree in social work or similar field preferred.

Experience

• Minimum two years experience interviewing children and knowledge of normal child development.
• Experience in crisis stabilization for children, youth, and families

Certifications/Licensure

• ·Must be, or have the ability to be, licensed as a Community Health Worker or higher licensure.
• Social Work Associate or higher licensure preferred but not required.

Physical Demands and Work Environment

Normal office environment with minimal exposure to dust, noise, etc. Extended PC viewing and keyboarding required. Extended periods of sedentary work required. Client home visits are required, which may include evening hours.

Must successfully complete all required background and pre-employment checks EEO/AA.

Join us at Children’s Home Society and truly "Work for Good" every day, helping to change the world one child, one family, and one smile at a time.

Apply today!