Retail Merchandise Associate

Marshalls, a TJX Companies brand, offers growth opportunities in a diverse, collaborative environment for all employees across its global offices, distribution centers, and retail stores, including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. As a part of our team, you will embrace customer experience principles, maintain a clean and organized store environment, and adhere to operational, merchandise, and loss‑prevention standards. You may also be cross‑trained to support the business in multiple areas. Job Description Model established customer experience practices with internal and external customers Support and embody a positive store culture through honesty, integrity, and respect Accurately ring customer purchases/returns and count change per procedures Promote credit and loyalty programs Maintain and uphold merchandising philosophy and follow established procedures and standards Accurately process and prepare merchandise for the sales floor following company procedures and standards Initiate and participate in store recovery as needed throughout the day Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store Provide and accept recognition and constructive feedback Adhere to all labor laws, policies, and procedures Support and participate in store shrink reduction goals and programs Participate in safety awareness and maintain a safe environment Other duties as assigned Who We’re Looking For Excellent customer‑service skills Ability to work a flexible schedule to support business needs Strong communication and organizational skills with attention to detail Capability to multi‑task Ability to respond appropriately to changes in direction or unexpected situations Capacity to lift heavy objects with or without reasonable accommodation Effective teamwork with peers and supervisors Retail customer experience preferred Benefits Associate discount; EAP; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. EEO Statement TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address 489 Pittsfield Road Location USA Marshalls Store 0472 Lenox MA This position has a starting pay range of $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. #J-18808-Ljbffr